DevOps Engineer

About Incedo:Incedo is a global AI and data transformation specialist empowering companies to realize sustainable business impact from their digital investments by delivering ROI from AI@Scale. As a long-term partner for strategy to execution, we operate at the intersection of business and technology. Our integrated services and platforms are built on the foundation of AI & Data, digital engineering, and operations transformation, bringing deep domain expertise and full stack capabilities together. With over 4,000 people in the US, Canada, Latin America and India and a large, diverse portfolio of Fortune 500 enterprises and fast-growing clients worldwide, we work across banking & payments, wealth management, telecom, hi-tech and life sciences.Please visit the linke to know about Incedo: https://www.incedoinc.com/Job Title: Senior DevOps Engineer (AI Platform)Location: Fort Mill, SC (Hybrid – 3 Days Onsite)Job Type: Full-Time (FTE)Position OverviewWe are seeking a highly skilled Senior DevOps Engineer to join our engineering team in Fort Mill, SC. This is a hands-on role requiring deep expertise in AWS, Kubernetes, Terraform, Ansible, CI/CD, Infrastructure as Code (IaC), and cloud automation. The ideal candidate will also have exposure to AI/ML infrastructure and experience supporting Generative AI or Agentic AI applications in production.You will work closely with Software Engineering, Platform Engineering, AI/ML teams, and Cloud Architects to build scalable, secure, and highly available cloud infrastructure while driving automation and DevOps best practices.Key ResponsibilitiesCloud Infrastructure & AutomationDesign, implement, and maintain highly available cloud infrastructure on AWS.Build and manage Infrastructure as Code (IaC) using Terraform.Automate infrastructure provisioning, configuration management, and deployments using Ansible.Manage cloud networking, IAM, VPCs, Load Balancers, Auto Scaling Groups, Route53, S3, EKS, EC2, RDS, Lambda, CloudWatch, and related AWS services.Optimize cloud environments for scalability, reliability, performance, and cost.Kubernetes & ContainerizationDeploy and manage containerized applications using Docker and Kubernetes (EKS preferred).Configure Kubernetes deployments, services, ingress controllers, namespaces, ConfigMaps, Secrets, Helm Charts, and autoscaling.Monitor cluster health and troubleshoot production issues.Ensure high availability and disaster recovery strategies.CI/CD & DevOpsDesign and maintain CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.Automate application deployments across development, QA, staging, and production environments.Integrate security scanning, testing, and compliance into deployment pipelines.Support blue-green deployments, canary releases, and rolling deployments.AI/ML Platform SupportSupport infrastructure for Generative AI and Agentic AI applications.Deploy AI workloads using Kubernetes and cloud-native services.Collaborate with AI/ML engineers to optimize GPU-enabled infrastructure.Support AI model deployment, inference services, and scalable AI platforms.Work with vector databases, AI APIs, or LLM-based applications (preferred).Monitoring & Production SupportImplement monitoring and alerting using Prometheus, Grafana, CloudWatch, Datadog, ELK, or Splunk.Troubleshoot production issues and perform root cause analysis.Ensure system uptime, reliability, and performance.Participate in production support and incident management.Security & Best PracticesImplement IAM policies and cloud security best practices.Ensure infrastructure complies with organizational security standards.Manage secrets, certificates, and secure deployment practices.Collaborate with Security and Infrastructure teams on governance and compliance initiatives.Required QualificationsBachelor's degree in Computer Science, Information Technology, or related field.7+ years of DevOps or Cloud Engineering experience.Strong hands-on experience with AWS Cloud.Extensive experience with Kubernetes (EKS preferred).Strong expertise in Terraform for Infrastructure as Code.Hands-on experience with Ansible for configuration management and automation.Strong experience with Docker and container orchestration.Experience building and maintaining CI/CD pipelines.Strong Linux administration and troubleshooting skills.Experience with Git, branching strategies, and version control.Proficiency in scripting using Python and/or Shell (Bash).Strong understanding of networking, DNS, SSL/TLS, IAM, security groups, and load balancing.Excellent troubleshooting and production support experience.Preferred QualificationsExperience supporting Generative AI, LLM, or Agentic AI workloads.Experience deploying AI/ML models into production.Exposure to LangChain, OpenAI APIs, Hugging Face, Bedrock, Vertex AI, or Azure OpenAI.Experience with GPU-enabled Kubernetes clusters.Knowledge of MLOps concepts and AI infrastructure.Experience with GitOps tools such as ArgoCD or FluxCD.AWS Solutions Architect, AWS DevOps Engineer, CKA, CKAD, or Terraform certifications are a plus.Required Technical SkillsAWS (EC2, EKS, S3, IAM, Lambda, CloudWatch, RDS, VPC)Kubernetes (EKS)DockerTerraformAnsibleJenkins / GitHub Actions / GitLab CIPythonBashLinuxGitHelmPrometheusGrafanaDatadogELKCloud SecurityInfrastructure as CodeCI/CDAI InfrastructureGenerative AI (Preferred)Agentic AI (Preferred)Nice to HaveExperience with LaunchDarklyMLOps experienceVector databases (Pinecone, Weaviate, FAISS)LangChainOpenAI / Azure OpenAIBedrockKafkaArgoCDFinOps and cloud cost optimization