Remote Technical Support Specialist (SQL & Relativity)

Relativity is seeking an Application Analyst in Customer Support to provide specialized technical support. This role involves diagnosing and resolving software issues and requires strong customer service skills. The position demands proficiency in SQL and troubleshooting. Responsibilities include managing tickets in Salesforce while maintaining communication with customers and ensuring adherence to service level agreements. The expected salary range for this role is between $54,000 and $80,000. J-18808-Ljbffr