Agile Coach (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward.,Agile Coach (Volunteer)PromiseOperations | Organizational Agility, Team Effectiveness & Continuous ImprovementOrganization Mentor A Promise (MAP)Division PromiseOperationsLocation Remote / Hybrid (NYC Collaboration as Needed)Type Volunteer Leadership RoleCommitment Approximately 5–10 Hours Per WeekMinimum Commitment 6-Month Commitment RequiredReports To Chief Operating OfficerWorks Closely With Executive Leadership Team, Division Chiefs, Project Managers, Product Teams, Program Teams, PromiseStack, PromiseStudios, PromisePeople, PromiseMeasure, and Cross-Functional Working GroupsAbout Mentor A PromiseMentor A Promise (MAP) is a New York City–based nonprofit organization supporting children, youth, and families experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, creative expression, technology innovation, workforce development, and community-centered opportunity.As MAP continues to grow, collaboration becomes increasingly important.Strong organizations are not built solely through talent.They are built through clear communication, aligned priorities, accountability, effective systems, and continuous improvement.This role helps make that possible.About PromiseOperationsPromiseOperations serves as the operational backbone of Mentor A Promise.The division supports organizational effectiveness, cross-functional collaboration, project execution, strategic implementation, and operational excellence across the MAP ecosystem.PromiseOperations helps transform ideas into action and strategy into results.Role OverviewMentor A Promise is seeking an experienced and collaborative Agile Coach to help strengthen how teams plan, communicate, prioritize, collaborate, and deliver meaningful work across the organization.This role focuses on helping MAP build practical, sustainable, and mission-centered ways of working.The Agile Coach will partner with leaders, project managers, volunteers, and teams to improveTeam effectivenessProject executionCommunication practicesCross-functional collaborationOrganizational agilityContinuous improvementStrategic alignmentDelivery systemsThis role is not focused on rigid adherence to frameworks.Instead, the Agile Coach helps teams adopt the right practices, processes, and habits that enable them to work more effectively while supporting MAP's mission.Core ResponsibilitiesOrganizational Agility & Continuous ImprovementHelp build a culture of continuous improvement across MAP byAssessing team workflows and processesIdentifying operational bottlenecksRecommending improvementsFacilitating retrospectives and lessons learnedEncouraging experimentation and learningSupporting healthy team practicesHelp teams work smarter, not harder.Team Coaching & DevelopmentCoach leaders, project managers, and teams onAgile principlesTeam collaborationPrioritizationAccountabilityCommunicationPlanning and executionContinuous improvementHelp teams become more effective, self-organized, and outcome-focused.Project & Workflow OptimizationPartner with project managers and team leaders toImprove project planningClarify prioritiesReduce work duplicationImprove visibility of workStrengthen coordinationImprove delivery predictabilitySupport the development of scalable and sustainable project management practices.Cross-Functional CollaborationWork across divisions includingPromiseOperationsPromiseStackPromisePeoplePromiseMeasurePromiseStudiosPromiseLearningPromisePublicPromiseFinanceHelp improve communication and alignment across teams and initiatives.Agile Frameworks & Best PracticesSupport teams in applying appropriate practices such asScrumKanbanLeanAgile project managementSprint planningRetrospectivesWork-in-progress managementContinuous improvement cyclesAdapt approaches to fit MAP's nonprofit environment and volunteer workforce.Leadership PartnershipSupport executive and departmental leaders byFacilitating strategic planning sessionsSupporting organizational change effortsAdvising on team structures and workflowsIdentifying organizational risks and opportunitiesImproving operational effectivenessHelp leaders create environments where teams can succeed.Metrics & Organizational LearningPartner with PromiseMeasure toDefine operational success metricsTrack team effectiveness indicatorsMonitor project delivery performanceIdentify trends and improvement opportunitiesSupport data-informed decision-makingHelp connect organizational learning to measurable improvement.First-Year PrioritiesWithin the first year, the Agile Coach will helpAssess current organizational workflowsDevelop practical agile and project management standardsSupport project managers across divisionsEstablish retrospective and continuous improvement practicesImprove cross-functional collaborationStrengthen organizational planning processesBuild team effectiveness frameworksSupport leadership development and change management initiativesSuccess MeasuresSuccess in this role includesImproved project delivery and executionStronger cross-divisional collaborationReduced operational bottlenecksIncreased visibility and accountabilityImproved team satisfaction and effectivenessBetter alignment between strategy and executionSustainable continuous improvement practicesStronger organizational agilityQualificationsWe welcome candidates from nonprofit, technology, education, consulting, operations, and organizational development backgrounds.Helpful experience may includeAgile coachingScrum Master experienceProject managementOrganizational developmentOperations leadershipChange managementProduct managementTeam facilitationContinuous improvement initiativesStrong candidates often demonstrateExcellent facilitation skillsStrong systems thinkingCoaching and mentoring abilitiesOrganizational effectiveness expertiseStrong communication skillsAbility to build trust across teamsExperience leading organizational changeAgile certifications, Scrum certifications, project management certifications, or equivalent practical experience are highly valued.Why This Role MattersMany organizations struggle not because they lack talent.They struggle because talented people are not aligned, supported, or connected through effective systems.The Agile Coach helps MAP build healthier workflows, stronger teams, better communication, and more effective execution.This role helps transform good intentions into consistent results.What You'll GainExecutive-level exposure to organizational strategy and operationsOpportunity to help shape how a growing nonprofit works and scalesCollaboration with senior leaders and cross-functional teamsMeaningful impact supporting children, youth, and families experiencing housing instabilityProfessional references and letters of recommendationThe opportunity to build a culture of continuous improvement across a mission-driven organizationHow to ApplyInterested candidates should apply directly through Idealist and submitResume or CVBrief statement of interestRelevant Agile, Scrum, project management, coaching, or organizational development experiencePlease share experience involvingAgile coachingTeam developmentProject managementChange managementContinuous improvementOrganizational effectivenessCross-functional leadershipHelp build a stronger, more agile Mentor A Promise.Because mission-driven organizations deserve systems that are as thoughtful, collaborative, and impactful as the people behind them.This role holds the pieces together.From planning to collaboration to execution—help ensure great ideas become meaningful results.Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.