Returns Processor
*About Company*
We distribute our small components for wireless devices anywhere in the world. We ensure that our valuable customers receive the best quality of parts with the lowest prices. We will continue to serve our employees by providing the best parts in the market.
*Schedule:* Monday-Friday from 9AM to 10:30PM
You will be responsible for the following tasks:
* Handle incoming product returns and provide support to other departments.
* Review the returned product to determine if it meets the company's return policy guidelines, and if it can be resold or not.
* Work closely with the sales and customer service teams to provide excellent customer service and a seamless return process.
* Ensure accurate and timely processing of returns.
* Conduct root cause analysis to identify trends, patterns, and potential improvements to the return process.
* Implement solutions to improve the return process and minimize the occurrence of returns.
Requirements:
* Attention to detail and accuracy
* Ability to communicate in English
* Strong problem-solving and analytical skills
* Proficient in using computers.
* Ability to work independently and as part of a team in a fast-paced environment.
* Ability to lift up to 50 pounds and be comfortable for prolonged sitting.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person