Peer Warmline Supervisor

Job Title: Peer Warmline SupervisorBase Pay: $27 - $29 hourly (+$3 hourly shift differential)MDHHS Certified Peer Support Specialist and/or Peer Recovery Coach required6:00 pm - 2:00 amWeek 1: Monday - Thursday, SaturdayWeek 2: Sunday - Monday, Wednesday - FridayAbout you:The ideal Peer Warmline Supervisor is a strong, self-driven, dedicated leader who works fully remote, supporting Peer Warmline Specialists and facilitating the daily function of the line. If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!About us:Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness, and more.Day in the LifeLogin to helpline applicationsEnsure adequate coverage with scheduling and staffingDebrief with Peer Warmline Specialists at the end of each shiftImplement and enforce policies, procedures, and protocols of the Peer WarmlineProvide supervision and monitoring of callsRespond to and document incoming Peer Warmline calls/chats/texts when volume of calls is highCollaborate with other supervisors and leadershipMaintain high level confidentiality while performing all dutiesPerform other duties as assignedWhat you need to applyPermanent year-round Michigan residencyHigh School Diploma or GED equivalentMDHHS Certified Peer Support Specialist and/or Peer Recovery CoachMinimum 2 years paid work experience as an MDHHS Peer Support SpecialistMinimum 1 year of supervisory experienceAt-home high-speed internet on a private networkA private, HIPAA-compliant, dedicated office spaceWhat makes us differentNon-Profit mission-driven, person-focused environmentOpportunity for professional growthTeam oriented environmentAn organizational culture of mental and behavioral health support for allFor your hard workGenerous Paid Time OffShift premiumsEmployer-sponsored benefit and wellness plans (including 16% pay, Calm App, etc.)Competitive wagesOur MissionHelping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.See full Peer Warmline Supervisor Job Description Here: https://cghelps.sharepoint.com/:b:/s/HRJobDescriptions/EVV-bYeXyp5At8tuZLFhLvoBt0JMcnFAZRuVuoomu1Z3iA?e=g4hQWQFind out more at https://commongroundhelps.org