US_East | Product / System & PLM Engineer_L3

Senior Vulnerability Engineer Phoenix, AZ; Columbus, OH; Dallas, TX Overview The Senior Vulnerability Engineer is a hands-on role responsible for driving timely, high-quality remediation of security vulnerabilities and configuration gaps across enterprise environments. This position owns the remediation execution lifecycle—from tool-generated findings through validation, assignment, evidence collection, risk acceptance coordination, and closure. The role requires strong communication, disciplined expectation setting with IT teams, early identification of blockers, and the ability to deliver decision-ready status and risk reporting to stakeholders and leadership in a fast-paced environment. Key Responsibilitie:Drive remediation of tool-identified vulnerabilities by validating applicability and asset context, determining remediation approaches (patching, configuration changes, or compensating controls), coordinating execution, and verifying closureServe as a subject matter expert in ServiceNow Vulnerability Response (VR), including vulnerability group and item management, routing, SLA tracking, evidence capture, exception handling, and closure workflowsLead remediation cadences (weekly/biweekly) with IT teams; set expectations, track action items, and escalate blockers as neededExecute hands-on remediation activities including patching, configuration updates, and validation to meet SLA targetsPartner with patching and IT teams to validate remediation effectiveness and maintain accurate, auditable closure evidenceConduct KPI/KRI and SLA health reviews; communicate risks, progress, and required decisions to leadershipDevelop and drive remediation action plans for critical and high-severity vulnerabilities, ensuring accountability and timely closureBuild and maintain dashboards and reporting using Power BI and ServiceNow to track remediation health, SLA risks, and vulnerability trendsFacilitate exception and risk acceptance processes, ensuring proper documentation, approvals, and trackingProvide regular stakeholder updates (daily/weekly) on status, risks, next steps, and timelinesDocument and improve standard operating procedures (SOPs) and mentor junior team members on best practices Required Qualifications:Bachelor's degree or equivalent practical experience7+ years of experience in vulnerability remediation, patch management, configuration management, and operational security engineeringStrong hands-on troubleshooting and remediation experience, including patching, configuration updates, validation, and evidence collectionAdvanced proficiency with ServiceNow Vulnerability Response (VR), including SLA management, workflow handling, and audit-ready closureExperience with vulnerability scanning and exposure management tools such as Rapid7 and WizExperience with reporting and analytics tools such as Power BIStrong analytical skills with the ability to translate vulnerability data into actionable remediation plans and risk communicationExcellent written and verbal communication skills with the ability to influence and coordinate across multiple teamsProven ability to work independently, manage multiple workstreams, and drive tasks to completionExperience in financial services with strong regulatory and compliance understanding preferred Required Skills:Vulnerability remediation, patching, and configuration managementStrong troubleshooting and hands-on remediation expertiseServiceNow Vulnerability Response (VR)Vulnerability scanning and exposure management tools "All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."