Wellness Lead

Position SummaryThe Wellness Lead oversees the store's natural supplements and health and beauty operations, ensuring smooth execution, with a particular focus on meeting each customer's health-related needs. This role focuses on delivering an exceptional customer experience while driving sales, maintaining accurate inventory levels, and ensuring the department is well-stocked, organized and visually appealing. The Wellness Lead serves as a trusted resource for customers seeking natural health products, vitamins, supplements, and wellness solutions.Key ResponsibilitiesWork closely with vendor partners to maintain optimal stock levels and minimize inventory shrink Keep up to date with wellness trends and ensure that Totum Market has a timely and relevant product set. Maintain department conditions, including cleanliness, organization, signage, and product presentationSupport labor planning, scheduling, and real‑time labor adjustmentsEnsure compliance with OSHA policies, DSHEA regulations, and company policies. Resolve operational issues quickly to maintain service levelsAssist with training, onboarding, and ongoing development of department team members. Analyze daily and weekly reports to identify opportunities and implement corrective actionsServe as Manager‑on‑Duty (MOD) as neededRequirementsQualifications5+ years of relevant industry experienceStrong understanding of store operations, merchandising, inventory management, and labor planningProven ability to lead teams, coach performance, and build a positive cultureStrong problem‑solving skills with the ability to make quick, effective decisionsExcellent communication and organizational skillsAbility to work a flexible schedule, including early mornings, evenings, weekends, and holidaysKnowledge of DSHEA compliance standards preferredHigh school diploma or GED requiredPhysical RequirementsAbility to stand and walk for extended periods of time; bend, and lift up to 40 lbsComfortable working in varying temperature environments (coolers, freezers, kitchens)Benefits Medical, Dental, Vision, Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability coverage available through employee and employer contributions 401(k) and Roth 401(k) retirement plans with company participation (if applicable) Additional voluntary benefits availableCompensationHourly Rate: $24.00 - $26.92