Body Shop Assistant Manager/Estimator

Our Body Shop Assistant Manager supports the Manager in daily operations, oversees staff, ensures excellent customer service, and helps achieve sales targets.Key ResponsibilitiesOperational Support: Assist the Body Shop Manager in managing daily operations, including inventory management, staff scheduling, and ensuring compliance with company policies.Staff Supervision: Supervise and train staff, ensuring they provide excellent customer service and meet performance standards.Customer Interaction: Handle customer inquiries, complaints, and feedback, ensuring a positive experience.Sales and Marketing: Collaborate with the Manager to implement sales strategies and promotional activities to drive performance.Administrative Tasks: Perform administrative duties such as monitoring sales data, managing payroll budgets, and preparing reports.QualificationsExperience: Typically requires 2-3 years of experience in a retail environment, with at least 1 year in a leadership or supervisory role.Education: A high school diploma is usually required; a college degree may be preferred by some employers.Skills: Strong leadership, communication, and organizational skills are essential. Proficiency in using retail management software and point-of-sale systems is also important.