Server

OverviewA Server at Level99 provides exceptional hospitality, creating a warm and inviting atmosphere for all restaurant guests and entertainment players with genuine enthusiasm. They anticipate guest needs, possess extensive food and beverage knowledge, and work effectively with the team to ensure seamless and exemplary service.ResponsibilitiesWarmly greet guests ensuring a warm welcoming but not overbearing table presenceBe present and attentive by recognizing visual cues of guests’ needs before they realize what they needConvey enthusiasm for our food and beverage menus while maintaining proper knowledge of the menu and food allergies within dishesWork as a team at all times, looking to support one another and prioritize on behalf of the guest Accurately process transactions using the POS system including guest payments and order tracking Understand and follow the steps of serviceCheck identification of guests to verify they are of legal drinking ageBe proactive about keeping the server stations stocked and your section clean and clearReview daily tasks checklist to have the dining area clean and ready for serviceRun food, bus tables and contribute the guest experienceComply with all health, safety and hygiene standards and policiesPerform all other duties as neededPosition RequirementsPrevious experience as a Server or BartenderEffective verbal and written communication skillsKnowledge of health and sanitation code and policiesOrganized with strong attention to detailHigh integrity and professionalismA positive, joyful, upbeat and energetic attitude - leading by exampleMust be 18 years old or older, the legal age to serveOther Desirable Skills & ExperiencePrevious high volume experienceStrong knowledge of beer and cocktail programsExperience with POS and KDS systemsWORKING CONDITIONSAbility to work a flexible schedule based on business needs which will include days, nights, weekends and holidaysAble to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairsAble to grasp, reach overhead, push, lift and carry up to 50 poundsAbility to work well under pressure in a fast paced, ever changing work environmentWho We AreLevel99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick—just 1 to 4 minutes—and Players can do the same room over and over again, or they can move on to something new. Like a video game, Players earn rewards, climb the leaderboard, and make progress - each time a Player comes back, the game remembers where they left off.Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you workHave a high tolerance for ambiguity, like to go fast, and are excited to learn on the jobAre just a little bit obsessive about getting the details right the first timeHave a high energy personality, the kind of person who is typically smiling, and likes to "get it done nowLevel99 is an E-Verify employer.Tipped, target $20-35+ based on averages and subject to fluctuation.