Community Care Liaison (36413)
The Care Team - The care you deserve and the support you need.Come Join Our Growing Team! The Care Team Hospice Is Looking For a Community Care Liaison (CCL). We Specialize In Providing Hospice Care In The Home And Facilities. If You Are Looking For a New And Exciting Opportunity, We Encourage You To Apply Today. A Member Of The Recruiting Team Will Be In Contact With You To Discuss This Opportunity In More Detail. At The Care Team We OfferEngaging Company CultureCompetitive Compensation and Excellent BenefitsGrowth from within through training, supportive leadership, and collaboration with the best of the best in your fieldIndependence, Autonomy, and Flexibility!Innovation and industry-leading systems and technologyAs a member of The Care Team, you will enjoy a wealth of great benefit choices including:A full benefits package including Health, dental, and vision401k with company matchGenerous Paid Time OffPaid HolidaysFlexible spendingCompany Paid and optional Life and Long-Term Disability, Short Term DisabilityAccident CoverageAdditionally, The Community Care Liaison WillAnalyze the potential of the company's service area to determine target markets.Markets, educates, and does outreach to ensure timely access to The Care Teams services while increasing community awareness of the Company.Performs customer service activities and facilitates communication between The Care Team and referral sources.Monitors community, customer, and patient perceptions of The Care Team as a high-quality provider of services.Visit Doctor offices, hospital discharge desks, Assisted Living facilities, and other possible sources of referral to present Agency credentials and obtain patient referrals.Analyze the company's organization to determine its strengths and weaknesses.Analyze past and current marketing data.Complete an analysis of the company's product line.Submits required reporting in a timely and accurate manner.Analyze patient/company relationships.Develop sales/marketing objectives and sales projections.Develop a marketing plan, identifying priorities, and sets a reasonable timetable.Implement a marketing plan staying within the established timetable.Review and evaluate the analyses and plan on an established basis.Help optimize the capital structure and support strategic initiatives.Maintains the agency's mission, philosophy, and core values.Ensures compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety, and emergency management.Ensures compliance with policies and procedures regarding infection prevention, control, standard precautions, and infection identification reporting.Always maintains patient confidentiality, including all HIPAA regulations.Attends The Care Teams business meetings as required.QualificationsMeets or exceeds the expected outlined referrals.Maintains a comprehensive working knowledge of all market segments relative to key referral sources and competitor's market positioning.Maintains a comprehensive working knowledge of the sales process and shares information with appropriate organization personnel.Maintains a comprehensive working knowledge of community resources.Maintains a comprehensive knowledge of and adherence to corporate compliance practices as they relate to the marketing/sales function.Regulatory RequirementsMust pass a criminal background check & MVR check.Completed health statements acknowledging the ability to perform the duties of the position.Valid state drivers license.Proof of current automobile insurance.Business Development Manager ExpertiseIdentifies opportunities for additional and improved services to address customer needs.EducationAt least 1-year experience in marketing, nursing, or social work interacting with health agencies/professionalsHigh School degree, Associates preferred.