HR Generalist - Onsite in Ladera Ranch

Think Outside the BOX – Join a Company That’s Changing the Game!At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.About UsSmartStop® Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.We’re growing fast — and we want you to grow with us.Your Opportunity: Human Resources (HR) GeneralistSalary: $70,000 – $80,000 (based on experience) + annual discretionary bonusLocation: 100% on-site at our beautiful Ladera Ranch, CA corporate office.As an HR Generalist, you will report directly to the Director of People & Culture and serve as a trusted partner for our teams across multiple regions. You’ll handle a variety of HR functions — from onboarding through the employee life-cycle — while helping us create an outstanding employee experience at every stage of the journey.What You’ll DoPartner with hiring managers to manage offers, background checks, and onboarding.Administer leaves of absence, workers’ comp, and employee terminations with care and accuracy.Serve as the go-to HR contact for employees and leaders in your assigned region(s).Provide guidance to Regional and District Managers on all HR matters.Manage unemployment claims, workers’ comp documentation, and compliance reporting.Keep HR systems (ADP Workforce Now) accurate and up to date, working closely with Payroll and Accounting.Ensure compliance with federal, state, and local employment regulations, and recommend best practices.Champion our company values and foster a positive, inclusive workplace culture.Other projects as assigned.What We’re Looking ForBachelor’s degree in HR or related field3+ years of HR Generalist experience in a multi-site, multi-state companyHands-on HR experience in California (required)ADP Workforce Now – helpful but not requiredStrong communication, problem-solving, and conflict-resolution skillsProven ability to manage priorities, deadlines, and confidential matters with professionalismSHRM certification (a plus!)A collaborative, proactive, customer service, and can-do mindsetWhy You’ll Love Working HereCompetitive salary + bonus opportunityHealth, dental, and vision insuranceLife and disability insuranceGenerous PTO and holiday schedule401(k) with immediate matchingEmployee assistance and referral programsA supportive, inclusive culture where great people do great workDiversityAt SmartStop®, we believe that diversity drives innovation and strengthens our team. We are committed to building an environment where everyone feels valued, respected, and empowered to contribute.Lead Together. Grow Together. Win Together.Apply today and help us shape the future of self-storage!