WIC Program Assistant - Stamford, CT

Optimus Health Care - Join a Team That Makes a Difference!Optimus Health Care, the largest provider of primary care services in Fairfield County, is seeking a WIC Program Assistant to join our team in Stamford, CT. If you are passionate about patient care and thrive in a fast-paced, community-focused environment, we encourage you to apply.Position SummaryThe WIC Program Assistant is an integral member of the WIC team, working collaboratively with the Nutritionist, Nutrition Aide, and Director of Nutrition Services to ensure efficient client flow and high-quality service delivery.Key ResponsibilitiesGreet and assist clients and visitors in a professional and courteous mannerAnswer phones and respond to inquiries regarding WIC services, appointments, and benefitsSchedule, reschedule, and manage participant appointments in the CT-WIC systemScreen and interview applicants to collect demographic and eligibility informationVerify identity, residency, and income in accordance with federal and state regulationsEnter and maintain accurate participant data in CT-WICIssue WIC benefits, eWIC cards, and provide program materials (ID cards, food/vendor lists)Educate participants on WIC services, rights, responsibilities, and program guidelinesMaintain participant records with a high level of accuracy and confidentialityConduct follow-up calls for missed appointments and outreach reportsProvide referrals to Medicaid, SNAP, and other health and social service programsSupport breastfeeding promotion efforts as appropriateAssist with outreach activities, educational materials, and community eventsMonitor assigned reports and respond to quality assurance feedbackParticipate in required trainings and continuing education sessionsPerform other administrative and program-related duties as assigned QualificationsEducation & Experience:High school diploma requiredAt least two (2) years of experience working in a medical office or at least one (1) year of experience working in a WIC setting. Experience in health care or community facility preferred.The ability to communicate clearly both orally and in writing in English and another language when the Director of Nutrition Services or Program Nutritionist deems appropriate.Skills & Abilities:Strong communication and customer service skillsBilingual English/Spanish preferredProficient in basic computer and data entry functionsAbility to handle sensitive situations with professionalism and discretionStrong attention to detail and organizational skills Why Work at Optimus Health Care?Mission-driven, community-focused organizationCollaborative and supportive team environmentOpportunities for training and professional developmentEqual Opportunity Employer