IT Customer Success Manager

🚀 Now Hiring: IT Technical Customer Success Manager 🌎OPEN TO: GUATEMALA, EL SALVADOR, HONDURAS & COLOMBIA💼 Powered by The FunctionaryAre you passionate about building strong client relationships and driving customer success? This is your chance to join a dynamic, fast-growing team supporting a leading IT services provider! 💡🌟 What You’ll Do:🤝 Client Relationship Management • Build long-term partnerships and become a trusted advisor to customers📈 Drive Customer Success • Ensure product adoption, satisfaction, and long-term retention📊 Data-Driven Strategy • Track KPIs, run business reviews, and deliver strategic insights⚠️ Proactive Problem Solving • Identify risks early and manage escalations effectively🔗 Cross-Team Collaboration • Work closely with Sales, Support & Service teams to enhance customer experience🎯 What We’re Looking For:✅ 3+ years in Customer Success, Account Management, or similar roles ✅ Strong communication & stakeholder management skills ✅ Ability to multitask and manage multiple client accounts ✅ Analytical mindset with attention to detail ✅ Experience with CRM tools (Salesforce, HubSpot is a plus)💼 Job Details:🌍 Location: GUATEMALA, EL SALVADOR, HONDURAS & COLOMBIA (Remote – Work from Home) 🗓️ Schedule: Full-time availability required / exact schedule provided later in the process 💰 Salary: TO BE DISCLOSED UPON CONTACT 🗣️ English: Advanced (C1) 📋 Contract Type: Independent Long Term Contract 💻 Equipment: Provided 📆 Engagement: Long-term (12-month contract)📩 Apply Now! Submit your up-to-date resume in English: 📱 WhatsApp: +1 (945) 888-0926#CustomerSuccess #HiringLATAM #RemoteJobs #CustomerExperience #AccountManagement #ITJobs #NowHiring #TheFunctionary