Social Media Manager

Social Media ManagerShield AI is seeking a Social Media Manager to lead day-to-day execution of our global social media presence across priority platforms. This role is responsible for translating Shield AI's mission, technology, and perspective into compelling, timely, and responsible content that resonates with diverse audiences including customers, partners, employees, policymakers, talent, and the broader ecosystem. This is a hands-on, individual contributor role that sits at the center of the communications team. You will work closely with Global Communications and Marketing, Government Relations, executives, and technical subject-matter experts to move at the speed of social while exercising sound judgment in complex, high-stakes environments. Why This Role Matters Social media is a critical front door to how Shield AI is understood globally. This role will shape real-time perception of the company and its technology, often in fast-moving, nuanced, or sensitive moments. The Social Media Manager will help ensure Shield AI shows up with clarity, credibility, and consistency across platforms while remaining agile, relevant, and human. What You'll Do: Global social media strategy & execution. Execute Shield AI's social media strategy across priority platforms (e.g., X, LinkedIn, YouTube, emerging channels), aligned with broader communications and business priorities. Translate complex topics - AI, autonomy, advanced systems, and mission-driven technologies - into accessible, engaging, and accurate social content. Content development & publishing. Own content creation: drafting copy, coordinating visuals & video, scheduling posts, and publishing at pace. Partner with internal teams to surface stories, announcements, milestones, and thought leadership opportunities suitable for social. Adapt tone, format, and cadence by platform and audience while maintaining a consistent Shield AI voice. Real-time engagement & judgment. Monitor social channels daily, engage where appropriate, and escalate issues quickly and thoughtfully. Exercise strong judgment in fast-moving situations, balancing speed with accuracy, sensitivity, and reputational considerations. Support reactive communications and real-time moments in coordination with Communications and Government Relations. Collaboration & alignment. Work closely with Communications, Government Relations, Marketing, Recruiting, and technical teams to ensure alignment across messaging, campaigns, and timelines. Support executive and corporate accounts as needed, including drafting posts and advising on best practices. Measurement & optimization. Track performance metrics (engagement, reach, growth, resonance) and use insights to continuously refine content and approach. Stay current on platform changes, trends, and emerging formats, bringing new ideas and experimentation to the team. Required qualifications: 47 years of experience managing social media for a company, brand, or agency, ideally in technology, AI, or other complex or mission-driven domains. Demonstrated ability to operate as a strong individual contributor while collaborating closely within a broader communications team. Excellent writing and editorial judgment, with a proven ability to communicate complex or technical ideas clearly and responsibly. Strong analytical and problem-solving skills, including the ability to assess ambiguity, make sound decisions quickly, and adjust in real time. Experience working in fast-paced environments where timing, accuracy, and discretion matter; exercise sound judgment under pressure and understand when to move fast, and when not to. Highly organized, detail-oriented, and self-directed, while remaining collaborative and open to feedback. Demonstrate curiosity about technology, policy, and global issues, with a commitment to responsible communication. Familiarity with social media management and analytics tools; strong comfort working cross-functionally. $105,000 - $160,000 a year Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.