Medical Support Assistant (MSA)

Job Title:Medical Support Assistant (MSA)Location: Bethesda, Maryland Work Authorization: Clearance Requirement: Active Top Secret Clearance PreferredWe are seeking professional and customer-focused Medical Support Assistants (MSAs). The MSA will provide administrative, scheduling, patient coordination, and front desk support in a fast-paced healthcare environment.Key ResponsibilitiesSchedule, coordinate, and manage patient appointmentsProvide front desk reception and exceptional customer serviceAssist with patient registration and electronic medical record updatesCoordinate transportation, interpreter services, and patient support activitiesMaintain reports, records, and office documentationSupport clinical staff with administrative and operational tasksEnsure compliance with HIPAA and confidentiality standardsQualificationsHigh school diploma or GED required1 2 years of healthcare or administrative support experience preferredStrong communication, organizational, and multitasking skillsProficiency in Microsoft Office and scheduling systemsExperience with EMR systems and medical terminology preferredPrior NIH, hospital, or federal healthcare experience is a plus