Epic Ambulatory Analyst

About PersistentWe are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.About Position: The Epic Ambulatory Analyst is responsible for the implementation, configuration, optimization, and ongoing support of Epic Ambulatory applications. This role partners with clinical, operational, and IT stakeholders to ensure workflows support efficient, high-quality outpatient care while meeting organizational and regulatory requirements.Role: Epic Ambulatory AnalystLocation: USAExperience: 5+ yearsJob Type: Full Time EmploymentWhat You'll Do: Analyze, design, build, test, and support Epic Ambulatory functionalityCollaborate with clinicians, practice managers, and operational leaders to understand ambulatory workflows and translate requirements into Epic solutionsConfigure Epic Ambulatory modules including visits, scheduling, orders, documentation, preference lists, and clinical decision supportParticipate in Epic upgrades, enhancements, and new module implementationsProvide end-user support, troubleshooting, and issue resolutionDevelop and maintain system documentation, build guides, and workflow diagramsSupport testing activities including unit testing, integrated testing, and user acceptance testing (UAT)Analyze system requests, assess impact, and recommend best-practice solutionsEnsure compliance with Epic Foundation System standards and organizational policiesSupport reporting needs in collaboration with reporting and analytics teamsServe as a subject matter expert (SME) for Epic Ambulatory functionalityExpertise You'll Bring: Bachelor’s degree in Healthcare, Information Systems, Computer Science, or a related field (or equivalent experience)Epic Ambulatory Certification or Proficiency (required or must be obtained within a defined time frame)2–5+ years of experience supporting Epic Ambulatory or other Epic clinical modulesStrong understanding of outpatient clinical workflows and revenue cycle touchpointsExperience with system build, configuration, and troubleshootingStrong analytical, problem-solving, and communication skillsExperience with Epic MyChart, Healthy Planet, or integrated Epic modulesExperience in Epic implementations or large-scale optimization projectsKnowledge of clinical documentation standards and regulatory requirementsPrior experience working in a healthcare provider organizationEpic Ambulatory configuration expertiseClinical workflow analysisStakeholder communication and collaborationDocumentation and training developmentChange management and optimization mindsetHybrid/Remote/Onsite (as applicable)May require after-hours or on-call support during go-lives or upgradesBenefits:Competitive salary and benefits packageCulture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certificationsOpportunity to work with cutting-edge technologiesEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awardsAnnual health check-upsInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parentsValues-Driven, People-Centric & Inclusive Work Environment:Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.We support hybrid work and flexible hours to fit diverse lifestyles.Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employmentLet’s unleash your full potential at Persistent - persistent.com/careers“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."