Project Coordinator (Remote)

About Direct DevelopmentDD is a full-service enrollment marketing agency specializing in higher education. We help schools do the impossible: enroll more students in the face of smaller budgets, fewer team members, and soaring ad costs. Put simply, we help Davids beat Goliaths.Our approach to enrollment marketing is grounded in the inbound methodology. We provide our partners with right-fit students by drawing prospects toward their sites through valuable content, search optimization, and smart advertising. Where other agencies are overly reliant on paid tactics, we help our partners spend less with more sustainable strategies. Direct Development is also the only Platinum HubSpot Partner exclusively serving the education space. We think of ourselves as a teaching company; we want our partners to think as we think, understand our strategies, be able to implement them, and then choose to work with us anyway. To us, that’s what a real partnership should feel like. We have a sister agency, Novus, that works exclusively in the non-profit sector. Our team is comprised of mission-driven people from all across the country.What We Do Incredibly WellOur team has decades of experience working on the institution-side, in addition to our expertise in content marketing, search engine optimization, digital advertising, brand and creative strategy, and HubSpot onboarding, support, and web development. Our sustainable marketing strategies help our clients spend less and enroll more. It might sound impossible, but that’s exactly where we do our best work.We’re Building a Team That is Fixated on These Core TenetsTreat People Like FamilyThe foundation of great success is great relationships. We’re in the business of partnership, not lip service; this is familyBe Ridiculously HelpfulWe help our clients and each other solve big problems. We take seriously the solutions and help offered - we don’t settleChallenge Conventional ThinkingInnovation requires challenging the so-called best practices. We think outside the box in order to stay ahead of the curveTreasure TransparencyWe prioritize transparent conversations in everything we do; with clients and teammates alike, we’re radically honest and handle ourselves with kindness and candorAdapt & ImproveOur team thrives on making improvements that are informed by data and we’re committed to prioritizing value over vanityMake It Fridge-WorthyWe’re known for well-thought-out strategies that produce exceptional content and remarkable results — we strive to produce work akin to the one-of-a-kind art projects your parents taped to the fridge with great prideAbout the Project Coordinator RoleAs a Project Coordinator at Direct Development, you are the operational engine behind one of our client success pods. Working in a tight partnership with an Account Manager (often called the AM/PM model), you will play a critical role in project management across our nonprofit and higher education marketing partners. While the Account Manager leads the high-level strategy and client relationship, you serve as the "anchor" for the internal team—transforming the agreed-upon strategies into actionable project plans and ensuring every deliverable moves from concept to completion without a hitch.You are the person who knows exactly where every project and campaign stands. You’ll be the primary steward of our project management software and the central hub of communication, ensuring our creative and technical teams have exactly what they need to succeed. Acting as a key liaison between these teams and account leadership, you’ll foster collaboration and guide project timelines to completion, ensuring every milestone stays on track to meet client goals.If you are someone who finds joy in the art of project management and fulfillment in the details, this high-impact role is for you. We are looking for a disciplined, high-potential giant slayer to master the 'how' of our agency lifecycle. If you are great with deadlines and thrive in a fast-paced environment, please read on!Role ResponsibilitiesProject Management & Execution: Maintain and track comprehensive timelines across multiple client projects to ensure no milestone is missedWork closely with the internal team to ensure all deliverables meet project specifications and are ready for client review on scheduleOrganize and maintain project folders and documentation to facilitate seamless communication and asset retrieval across teamsPartner with the Account Manager to facilitate the flow of information and assets between client leads and internal teams to ensure projects are executed effectivelyTimeline & Budget ManagementDevelop and manage detailed project timelines while meeting deadlines and flagging resource needs to leadershipAssist in tracking project hours and expenses to help the pod stay within agreed-upon scope and maintain project healthTeam Collaboration & Resource AllocationCoordinate with internal teams to monitor bandwidth and proactively flag potential bottlenecks or resource gaps to the Account ManagerManage day-to-day task assignments and provide regular updates on team capacity to ensure a balanced workloadEnsure smooth communication across teams and efficient use of resources, including freelancers when necessaryEnsure all deliverables are implemented on time and stay within the established project budgetProcess Improvement & SOP DevelopmentMaintain project documentation and ensure team adherence to established standard operating procedures (SOPs)Identify opportunities to streamline project processes and implement tactical improvements to optimize executionSupport the adoption of operational workflows to ensure a consistent and high-quality delivery experience for every clientIdeal Skills & Attributes2–3 years of project coordination or management experience preferredAgency experience highly preferredExcellent written and verbal communication skillsExperience guiding projects from concept to completion with internal teamsStrong attention to detail and organization across competing prioritiesExperience following and improving workflows to drive team efficiencyDesire to grow professionally through mentorship in the DD wayFamiliarity with inbound, content, and digital marketing best practicesAbility to monitor budgets and timelines for efficiency and profitabilityProficiency in Teamwork (preferred), Asana, Trello, Monday or similar project management platformsProactive approach to solving challenges before they impact the timelineAbility to manage multiple moving parts without losing sight of fine detailsAdvancement OpportunitiesMarketing Project Manager, Senior Marketing Project Manager, Client Success Manager, Marketing Operations Manager, Director of Project ManagementPosition Type & BenefitsFull-time salaried position, nationwide healthcare with employer subsidized deductible, paid maternity/paternity leave, 401k plan with employer match, 15+ company holidays/year, fully remote work with in-person team gatherings throughout the year