Strategic Partnership Manager

Digital Relativity | Full-Time | Remote-FlexibleWho We Are We're Digital Relativity — a nimble marketing agency that combines strategy, creativity, data, and emerging technology to solve the problems that keep our partners up at night. We specialize in travel and tourism, convenience stores and economic development, and we work with partners who want a real strategic relationship, not just an order-taker.We're an Inc. Best Places to Work agency. We believe great work comes from great working conditions, and we protect that fiercely. We offer flextime, a collaborative team that genuinely has each other's backs and work that actually matters.We're not looking for someone to manage a task list. We're looking for someone who gets curious, asks hard questions, brings ideas to the table and helps our partners grow.The Role As a Strategic Partnership Manager at DR, you own the relationship. That means you're the person partners count on to understand their business, connect the dots and make sure the work we do together drives real results.You'll be part strategist, part relationship builder, part project conductor. You'll work closely with our internal teams across creative, media, digital and development to deliver integrated solutions, and you'll help identify what comes next for the partners you serve.We welcome candidates across experience levels who bring strategic thinking, strong relationship instincts and a genuine interest in helping partners grow.What You'll Do Lead and Grow Partner Relationships Own a portfolio of partner accounts and serve as their primary agency and strategic contactBuild trusted advisor relationships with partner leadership and key decision-makersProactively bring ideas, insights and recommendations; you don't wait to be askedServe as the voice of the partner internally, making sure their goals and feedback shape our workDrive Strategy and Results Lead marketing strategy conversations that connect partner goals with agency capabilitiesTranslate partner business challenges into actionable plans with internal teamsUse data, analytics and AI-driven insights to inform strategy and uncover opportunitiesLead partner meetings, presentations and performance reporting with clarity and confidenceGrow the Business Identify and develop opportunities to expand existing partner relationships through new campaigns, services and initiativesContribute to new business efforts including proposals, RFP responses and identifying potential partner opportunitiesMaintain awareness of trends in our core verticals — travel and tourism, convenience stores and economic development — and bring that intelligence to partner conversationsKeep Things Running Well Collaborate with internal teams to ensure projects are scoped clearly, timelines are realistic and partners stay informedMaintain project accountability across budgets, deliverables and approvalsTrack time daily in Workamajig and follow internal processes for project management and communicationWhat Success Looks Like Partners see you as a trusted advisor, not just a project managerAccounts grow through new initiatives and expanded servicesProjects run smoothly, partners stay informed and results improve over timeYou're the person your partners call when they have a new challenge — and the person your internal team trusts to give them what they need to do great workWhat We're Looking For 3+ years of account management, client services or related experience (agency background preferred)Strong communicator — clear, honest and confident in front of clients and in writingStrategic thinker who can connect business goals to marketing solutionsComfortable with data and curious about AI tools and emerging technologiesOrganized and accountable — you follow through and own your workUnflappable accuracy – you maintain a high degree of precision when juggling multiple clients and projectsCollaborative by nature — you make the team better, not just yourselfCurious, humble and always learningFlexible hybrid work environmentProfit sharing and incentive bonus program401k with50% employer match up to 6% of salaryMedical and Dental insurance – Digital Relativity pays 70% of insurance costsVision, short term disability and voluntary life insurance is also availableHow We Work We're a remote-first team with an office in Charleston, WV that's always available when you want it. We offer flextime and trust our people to manage their schedules and deliver. We're collaborative and accessible to each other during core business hours, and how you structure the rest of your day is yours to own.This role is partner-facing, which means some travel and in-person meetings come with the territory. Whether that's visiting a partner on-site, attending an industry event or being present for a big strategy conversation, showing up in person matters in this work. If you're someone who enjoys getting out from behind the screen and building relationships face-to-face, you'll fit right in here.We believe the best work comes from people who are valued and fulfilled.Earlier in this job description, we noted that unflappable accuracy is very important. To show us you are paying attention, please share your favorite travel spot somewhere in your cover letter. Please email that letter and your resume to kerri@digitalrelativity.com .#J-18808-Ljbffr