Remote Night-Shift Escalation Engineer – Service Desk
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Assured Data Protection is seeking a Remote Escalation Engineer – Service Desk (L4) for the NIGHT SHIFT. This full-time position requires at least 5 years of technical support experience, particularly with backup and recovery systems. The engineer will troubleshoot issues, manage incident documentation, and provide training to junior staff. The role offers hybrid work options and is suitable for someone skilled in technologies like Veeam or Rubrik. Be part of a diverse team dedicated to top-tier customer support in a collaborative environment.#J-18808-Ljbffr