Senior Manager, Commercial Pricing Contract Operations

Job Description: Own the internal pricing administration process, including price list updates for new products and ongoing maintenance, contract price loading, and pricing validation across systems. Manage pricing data within Salesforce, NetSuite, and pricing tools, ensuring consistency and accuracy. Support review and approval of special pricing requests and discount structures in accordance with sales team pricing approval matrix. Maintain internal pricing tables and discount frameworks used by Sales and Finance. Monitor pricing discrepancies and resolve issues with Sales, Sales Operations, Customer Service, Business Intelligence, and Finance teams. Drive the pricing contract lifecycle process, including rebate and contract verification, amendments, and updates across Enable, Salesforce, and NetSuite. Act as liaison between Sales, Sales Operations and Accounts Receivable to ensure accurate rebate calculations and timely payments. Validate rebate eligibility, track rebate accruals, and assist with reconciliation processes. Maintain contract membership data (e.g., hospital systems, GPO participation). Coordinate contract pricing updates with internal stakeholders. Own the validation and distribution of customer-facing reports, including utilization reports, rebate reports, and contract performance summaries. Ensure data accuracy between internal systems and customer reporting outputs. Investigate discrepancies between internal sales data and customer-submitted utilization reports. Work with Sales and Finance to resolve customer reporting questions and audit requests. Collaborate with Sales Operations and Business Intelligence to build a pricing and contract dashboard for Sales leadership visibility. Provide analytics on pricing performance, Rebate/discount trends and contract utilization. Deliver data-driven insights to Sales leadership to inform pricing decisions and contract negotiations. Monitor pricing KPIs and communicate findings to commercial leadership. Serve as the commercial operations project manager leading the implementation of a quoting (CPQ or other) platform within Salesforce. Define and translate business requirements for pricing rules, approval workflows, contract price logic, and quoting processes. Support testing, rollout, and adoption of quoting tools. Work with internal teams and consultants to improve quote-to-cash workflow efficiency. Develop standard operating procedures (SOPs) for pricing and contract administration. Identify opportunities to streamline pricing workflows and reduce manual processes. Improve visibility and governance around pricing approvals and contract compliance. Requirements: 8+ years of experience in pricing, contracts, commercial operations, or revenue operations. Experience in medical device, healthcare, or life sciences industry. Experience supporting pricing administration, contract pricing, or rebate processes. Understanding of GPO contracts, hospital pricing, rebates, and distributor pricing. Experience supporting customer reporting and contract compliance. Strong analytical skills and experience working with commercial data. High degree of accuracy and attention to detail. Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously. Strong oral, written and interpersonal communication, with the ability to work effectively in a lead role with cross functional teams. Proficiency in MS Word, PowerPoint, and advanced Excel. Benefits: A competitive base salary range of $145,000 - $175,000 and variable incentive plan Stock options – ownership and a stake in growing a mission-driven company Employee benefits package that includes 401(k), healthcare insurance and paid vacation