Oracle Procurement Cloud Support

Job Title: Oracle Procurement Cloud SupportJob Location: Austin, TX 78701Job Mode: OnsiteContract Duration: 12 MonthsW2 candidates only preferredUS Citizen, Green Card and GC EAD candidates only preferredLocal Candidates will be given more preferenceSummarySeeking an Oracle Procurement Cloud (Direct Procurement) support professional to provide post-production (Operate) L2/L3 functional support-stabilizing requisition-to-PO and direct-material buying flows, resolving production issues, and improving runbooks/monitoring in line with the Operate JD pattern in the attached file.Responsibilities• Provide L2/L3 production support for Oracle Procurement Cloud (incident triage, defect resolution, RCA, recurrence prevention).• Support direct procurement operations: requisitions, POs, agreements/blankets, sourcing-to-purchasing handoffs, and receiving transactions.• Troubleshoot end-to-end STP issues across Procurement, Receiving, Payables, and Supplier/Portal interactions.• Support approvals, controls, and role-based security impacting buying and PO processing.• Monitor/support integrations and data loads (FBDI/APIs/OIC or middleware): job monitoring, error resolution, reprocessing.• Maintain runbooks/SOPs/knowledge articles; support controlled production changes and Oracle quarterly update testing/validation.Requirements• 5+ years Oracle Procurement Cloud experience with hands-on production support.• Strong understanding of STP and requisition-to-purchase lifecycle; solid stakeholder communication/documentation.• Experience troubleshooting integrations and transaction flows across procurement and payables.Preferred / Nice-to-Have• Direct materials procurement experience (manufacturing/supply chain context), supplier onboarding/master-data synchronization.• ITIL + ServiceNow/Jira; OTBI/BI Publisher validation exposure.What Success Looks Like (first 90 days)