System Administrator
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System AdministratorReston, VA, USA Full-time Clearance: Top Secret/SCIJob DescriptionAs a systems administrator on our program, you will:Provide resolve break fix tickets and ensure customers receive the highest level of customer support.Help customers overcome tough challenges through monitoring and performance management.Identify problem areas and opportunities for improvement in a mission-critical network.Turn metrics into information and communicate their meaning.QualificationsRequired Qualifications:Experience in troubleshooting and break and fix repairs with IT assets, including desktops, laptops, printers, and accessoriesExperience with ticketing systems, including BMC RemedyKnowledge of Windows 10 Operating System and Active DirectorySecurity+ CE CertificationWilling to work 4pm-12am shiftDesired Qualifications:Knowledge of DHCP, switches, and networkingAbility to manage projects and multi-taskAbility to work in a fast-paced environmentBachelor's degreeCISSP, CAP, ITIL v3, or ITIL v4 Certification