Relationship Manager
?? Are you a natural communicator who loves building relationships??? Do you enjoy solving problems for your clients??? Do you know how to make customers feel supported?If you said yes to any of these questions, we want to meet you!Axela, a leading technology company serving community associations across the nation, is looking for a South Florida-based Relationship Manager to join our Miami office. You will be joining our client-facing expansion team—a tight-knit, high-impact group within the larger Sales organization.This is a hybrid position. Applicants must be able to work at least 3 days a week in our Miami, FL corporate office.About AxelaAxela is an established and growing tech company based in Miami, building smart solutions that make life easier for property management companies and community associations. Our platform is designed to bring transparency, communication, and efficiency to the typically arduous process of managing and collecting delinquent accounts.What You'll DoHelp onboard and train new clients to ensure a smooth implementation experiencePartner with community association managers to introduce our platform to board membersHost webinars for partners and prospective clients to demonstrate value and build engagementJump in to assist with escalated support issues when neededCollaborate closely with Account Executives to strengthen relationships and identify growth opportunitiesBe proactive in driving new sign-ups and helping users see the value of the platformWhat We're Looking ForExperience in a client-facing or relationship management roleExcellent communication skills (written and verbal)Comfort leading presentations, demos, or trainingsAbility to work cross-functionally with Sales, Support, and Product teamsOrganized, detail-oriented, and great at follow-throughBonus PointsExperience in the community management, property management, or HOA industryFamiliarity with related software or vendors in this spaceWhy Join Us?Fast-paced, collaborative environment with lots of growth opportunityA team that values empathy, transparency, and a great user experienceOffice based in sunny Miami—where innovation meets lifestyleBenefits & PerksCompetitive compensation (fixed + variable)Medical, Dental, Vision & Life insurance401kOpportunity for equity via stock optionsHow to ApplyPlease apply below, or send your resume and cover letter to info@axela-tech.comJ-18808-Ljbffr