Marketing Manager- Partners and Events

**This is a remote role** Happy Returns is seeking a highly organized Marketing Manager to help grow and support our partner ecosystem. This role will lead key partner marketing initiatives including announcements, collateral, case studies, enablement materials, events, and partner-facing web experiences. The Marketing Manager will also support partner and retailer engagement through training sessions, customer visits, presentations, and events that communicate the value of Happy Returns.This is a hands-on role for a marketer who can balance strategy and execution. The ideal candidate is comfortable building partner-facing content, supporting product launches, coordinating events, and ensuring partners have the tools, messaging, and training they need to succeed.The ideal candidate has 5+ years of experience in partner marketing, B2B marketing, channel marketing, sales enablement, business development, or related fields, preferably within logistics or ecommerce. They are a strong writer, effective communicator, and detail-oriented project manager who thrives in cross-functional environments spanning marketing, sales, partnerships, product, and operations.What you'll do:Lead partner marketing programs across announcements, product launches, enablement, case studies, collateral, events, and partner communicationsCreate and maintain partner-facing materials including one-pagers, presentations, sales resources, training content, case studies, and 3PL collateralManage end-to-end case study development, including interviews, drafting, approvals, and promotionPlan and support partner events and experiences including industry events, partner dinners, hub tours, customer visits, and retailer meetingsSupport partner and retailer conversations through presentations, enablement materials, tours, and customer-facing content that communicate the value of Happy ReturnsBuild and manage partner training and enablement programs, including educational resources, scripts, and ongoing content updatesLead ongoing improvements to the partner website and ensure content remains accurate, relevant, and up to dateIdentify creative opportunities and channels to communicate partner updates, insights, and initiativesWho you are:Comfortable participating in partner and retailer presentations, tours, and in-person meetings with external audiencesEffective writer and communicator who can create clear, polished materials for internal and external audiencesStrategic but hands-on marketer who is comfortable owning projects from planning through executionCreative thinker who can identify better ways to communicate updates, learnings, and initiatives across different channels and formatsStrong project manager who can manage multiple workstreams, stakeholders, timelines, and deliverables at onceCollaborative partner to sales, partnerships, product, operations, and the broader marketing teamDetail-oriented, proactive, and comfortable working in a fast-paced environment where priorities may shiftConfident in creating partner collateral, case studies, presentations, training materials, web content, and event materialsRequirements:Bachelor's degree in Marketing, Communications, Business, or a related field5+ years of non-internship marketing experienceComfortable presenting information and facilitating conversations with partners, retailers, and external audiences in both virtual and in-person settingsStrong writing, editing, and communication skillsExperience creating marketing collateral, sales enablement materials, partner-facing resources, presentations, or web contentExperience managing cross-functional marketing projects from planning through executionAbility to translate complex products, features, and initiatives into clear, compelling, easy-to-understand contentFamiliarity with e-commerce, logistics, retail, SaaS, and/or supply chainProficiency with ChatGPT, PowerPoint, Word, and ExcelAbility to travel up to 30% of the time, including partner meetings, events, retailer visits, hub tours, and conferencesPreferred qualifications:Experience with Asana, Squarespace, and HubSpotLives within driving distance of either Valencia, CA; Southaven, MS; or Shoemakersville, PA