Lead Cha-Rista / Key Holder

Job Description About the roleChatime Delray Beach is now open on Atlantic Ave — one of South Florida's most vibrant downtown strips — and we're looking for someone who can shake, blend, and lead. Our Lead Cha-Rista / Key Holder is the heartbeat of the shop when the manager is off the clock. You'll spend most of your shift crafting our signature bubble teas and delivering an exceptional guest experience, but you'll also be the person the team looks to when the doors open or close and decisions need to get made.This role is perfect for someone who loves the energy of a café environment, takes pride in their work, and naturally steps up without needing to be asked.What you'll doPrepare and serve Chatime drinks to brand standards — consistency and quality every single cupOpen and close the store, including cash handling, security procedures, and end-of-day reportingSupervise team members on shift — delegate tasks, resolve issues, and keep things running smoothly in the manager's absenceModel excellent customer service and hold team members to the same standardMonitor inventory levels and communicate supply needs to managementMaintain food safety, cleanliness, and health code compliance at all timesServe as the point of contact for team questions and customer escalations during your shiftWhat we're looking for1+ year of experience in food & beverage, café, or quick-service environmentPrior supervisory or lead experience strongly preferred — you've been trusted with keys before, literally or figurativelyReliable, punctual, and accountable — people count on you and you don't let them downStrong communicator — clear, calm, and professional with both teammates and guestsComfortable with opening and closing procedures including cash managementFood Handler Certification required (or willingness to obtain prior to start date)Availability to work mornings, evenings, weekends, and holidays as needed