Senior CS Lead, Electric Grid SaaS (Hybrid)
Occupations:
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelComputer and Information Systems ManagersCustomer Service RepresentativesSales ManagersElectrical EngineersIndustries:
Electric Power Generation, Transmission and DistributionMotor Vehicle ManufacturingContinuing Care Retirement Communities and Assisted Living Facilities for the ElderlyJunior CollegesColleges, Universities, and Professional SchoolsA global assurance and risk management firm is seeking a Senior Customer Account Success Manager in Houston, TX. This critical role involves maximizing revenue retention and minimizing churn while working cross-functionally with the Electric Grid team. Candidates should have 6+ years of experience in Customer Success, preferably within B2B SaaS environments, and a proven ability to manage executive-level relationships. A Bachelor's Degree is required. This position offers hybrid work options and a variety of benefits including generous PTO and education reimbursement.
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