Integration Specialist

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.The integration specialist drives system to system integrations for EvenUp and Case Management System (CMS) platforms. This person will manage setup, configuration and maintenance. They oversee multiple simultaneous customer onboarding projects using agile methodologies (e.g., Kanban, Jira), technical acumen and customer management to ensure timely, accurate and secure connection between EvenUp and our customer case management systems.Key ResponsibilitiesManage multiple concurrent customer integration onboarding projects coordinating with customer teams, and EvenUp internal collaborators (Customer Success, Support, Product, Engineering) as needed.Configure and manage API based integrations using a combination of configuration modules and technical skills (SQL/JSON) for data mapping.Develop/refine setup procedures for new and existing integrations as they are developed and come into production.Track customer project status and health, ensuring efficient engagement and delightful customer experience.Lead customer communications for integration onboarding projects.Qualifications5-7 years of experience functional/technical delivering integrations for SaaS or related solution deliveryExperience working in and driving an agile process to manage and deliver customer outcomesTechnical acumen: SQL, JSON, API server to server integrations; intermediate coding experience a plusStrong customer management, communication, collaboration skillsNice to haveIntegration middleware; orchestration, workflow, technical specifications, process managementApplications: familiar with SFDC, JIRA, Confluence, G-Suite, Postman, Workbench, Metabase, TemporalNotice to CandidatesEvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page evenuplaw.com/careers or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‐reply@canditech.io email addresses.To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you're interested in a role, please submit your application directly through our careers page.If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include "careers-evenuplaw.com" and "careers-evenuplaws.com".Benefits & PerksAs part of our total rewards package, we offer attractive benefits and perks to our employees, including:Choice of medical, dental, and vision insurance plans for you and your familyAdditional insurance coverage options for life, accident, or critical illnessFlexible paid time off, sick leave, short-term and long-term disability10 US observed holidays, and Canadian statutory holidays by provinceA home office stipend401(k) for US-based employees and RRSP for Canada-based employeesPaid parental leaveA local in-person meet-up programHubs in San Francisco and TorontoPlease note the above benefits & perks are for full-time employeesEvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#J-18808-Ljbffr