NAPA Outside Sales
Job Description:
Position Specifics
Department: NAPA Parts
Reports to: Location Manager
Type of Employment: Full-Time
Wage Type: Salary
Location: Montezuma, Iowa
At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team.
Purpose:
Builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods and parts and sales, address customer concerns, promote aftermarket sales and collect profiling information to enhance the customer experience.
Responsibilities include but not limited to:
Provide Exceptional Customer Service to internal and external customers
Perform follow-up calls at customer locations
Educate customers on parts, supplies and service promotions
Follows through on priorities
Addresses customer concerns and resolves problems effectively and satisfactorily
Profiles customer's machines, vehicles, and demographic information
Provides limited technical support where applicable, including TAMS, Pro-Link, Sinclair Supply
Maintains condition of assigned vehicle
Other duties as assigned by supervisor
Experience, Education, Skills and Knowledge:
Good customer relations skills and ability to work in a team environment
Ability to write and speak effectively to individuals and groups
Ability to work extended hours and weekends
Great customer service and high level of attention to detail, especially under pressure
Dependability and consistency is a must
Polished, Professional, and Friendly demeanor
Working Conditions & Requirements:
Must be able to stand for extended periods of time
Must have a valid driver’s license
MVR in good standing
Must be able to lift at least 75-pounds
Travel as needed
This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. Management reserves the right to revise the job or require different tasks be performed as assigned. Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes. This job description is not an employment contract, and the employment relationship remains "at will." Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.
Experience and Skills:
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From: Sinclair Tractor