AI Content Manager for Conversational Support
Occupations:
Customer Service RepresentativesComputer Systems AnalystsComputer and Information Systems ManagersComputer and Information Research ScientistsComputer User Support SpecialistsIndustries:
Educational Support ServicesAdvertising, Public Relations, and Related ServicesActivities Related to Credit IntermediationIndividual and Family ServicesBusiness Support ServicesA progressive tech company in San Francisco is seeking a Manager for CS AI Content to own the content that powers their AI-driven customer support tools. In this role, you will translate support knowledge into structured, machine-readable content that enables AI systems to enhance customer interactions. You will also design effective conversational AI dialogue flows and strengthen workflows through API integration, making it a vital role in ensuring quality customer support and optimizing AI performance.
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