Residential Plumbing Technician

Benefits:Bonus based on performanceCompany carCompany partiesCompetitive salaryEmployee discountsFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentJoin the Punctual PlumberBenjamin Franklin Plumbing of Springfield is growing, and we're looking for an experienced Residential Plumbing Technician who takes pride in both technical craftsmanship and customer service. If you enjoy solving problems, helping homeowners, and working with a professional team that values integrity and reliability, we want to hear from you.This role is ideal for a plumber with at least 2 years of residential plumbing experience who understands that great service is just as important as great plumbing work.What You'll DoDiagnose and repair residential plumbing systems and fixturesInstall water heaters, faucets, drains, disposals, toilets, and piping systemsTroubleshoot plumbing issues efficiently and provide clear solutions to homeownersPerform routine maintenance and service callsEducate customers on repair and replacement options without high-pressure sales tacticsMaintain accurate job notes, invoices, and service recordsEnsure all work meets local plumbing codes and company quality standardsMaintain a clean, organized, and professional appearance at every jobsiteDeliver an exceptional customer experience from arrival to completionWhat We're Looking ForRequired QualificationsMinimum of 2 years of residential plumbing experienceStrong diagnostic and troubleshooting skillsKnowledge of residential plumbing systems, repairs, and installationsValid driver's license with a clean driving recordAbility to lift equipment and work in crawlspaces, attics, and confined areasExcellent communication and customer service skillsStrong work ethic, reliability, and professionalismPreferred QualificationsPlumbing license or certification preferred (not required depending on experience)Experience with service software or mobile dispatch systemsStrong upselling and customer education skillsExperience working in a fast-paced residential service environmentWhat Makes You a Great FitYou communicate clearly and professionally with homeownersYou show up on time and preparedYou take ownership of your work and stand behind itYou enjoy helping customers solve problemsYou work well independently and as part of a teamYou value honesty, integrity, and craftsmanshipWhat We OfferCompetitive pay based on experiencePerformance incentives and bonus opportunitiesCompany vehicle (for qualified technicians)Paid training and ongoing developmentUniforms providedHealth benefits optionsPaid time off and holidaysRetirement Plan with company matchAdvancementSupportive team culture with growth opportunitiesAbout Benjamin Franklin PlumbingAt Benjamin Franklin Plumbing, we believe in providing homeowners with honest service, quality workmanship, and dependable professionals they can trust. Our technicians are the face of our company, and we invest in building a team that values customer care as much as technical skill.If you're an experienced plumber who wants to work for a respected company with strong values and growth opportunities, apply today.