Assistant Director of Operations - Residential

About The RoleThe Assistant Director of Operations supports the Program Director in leading the day-to-day operations of the STRTP, ensuring high-quality, safe, and responsive care for youth and families. This role blends operational oversight with hands-on leadership, providing supervision, coaching, and real-time support to staff while maintaining compliance with licensing and regulatory requirements. The Assistant Director may oversee specific program elements or teams, partners closely with internal and external stakeholders, and plays a key role in cultivating a collaborative, trauma-informed program culture grounded in Seneca’s values and Unconditional Care philosophy.About SenecaSeneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for nearly a decade. We’re committed to providing traditionally marginalized communities with a network of outstanding mental health, community-based, and educational services. We are committed to building a diverse staff, and our programs actively engage in conversations and training on Diversity, Equity, and Inclusion to promote equity and justice for the youth and families we serve.ResponsibilitiesWork as a member of a multidisciplinary leadership team to support overall program quality, operations, and effectivenessAct as STRTP Administrator, overseeing day-to-day residential operationsProvide direct supervision to program managers, direct care staff, and administrative support staff, as assignedLead hiring, onboarding, training, evaluation, professional development, and personnel actionsCultivate a program culture that prioritizes safety, engagement, collaboration, accountability, and continuous learningEnsure appropriate care and supervision of youth in compliance with applicable laws, licensing regulations, and program policiesOversee required youth programming and activities in accordance with Community Care Licensing (CCL) standardsSupport management of program facilities to ensure safe, welcoming, and well-maintained environmentsProvide leadership in the delivery of high-quality, trauma-informed care aligned with Seneca’s values and Unconditional Care principlesOffer direct support and guidance to staff working with youth and families, including during complex or high-acuity situationsUtilize crisis communication, de-escalation, and intervention strategies consistent with Seneca’s Equilibrium model, including physical intervention when requiredBuild and maintain effective partnerships with county offices, school districts, law enforcement, emergency services, and community providersCoordinate and facilitate trainings for external partners, as requestedEngage in data-informed program assessment activities to evaluate effectiveness and support continuous improvementQualificationsEligible for STRTP Administrator certification per STRTP Interim Licensing Standards by meeting one of the following qualifications: Have a master’s degree in a behavioral science from an accredited college or university, plus two years of employment as a social worker, as defined in California Code of Regulations, Title 22, Section 80001 (s)(4), in an agency serving children or in a residential congregate care program for childrenHave a bachelor’s degree from an accredited college or university, plus at least three years’ administrative experience or supervisory experience over social work, direct care and/or support staff providing direct services to children in an agency or in a community care facility with a licensed capacity of six or moreTB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirementsValid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policyAt least 21 years of agePrior demonstrated record of providing effective supervision and leadership of diverse program teamsStrong organizational and project management skills; ability to manage complex tasks in a timely mannerEffective facilitation, coaching, and presentation skills; ability to build collaborative relationships across teams. Schedule Monday- Friday 9am- 5pmIn person services requiredWorking hours may be flexibleWill participate in an administrator on call pool providing phone consultation to direct care staff during off hoursBenefits Starting at $95,173 - $109,173 per yearActual salary dependent on creditable experience above the minimum qualificationsSalary increases each year Additional compensation provided upon passing a bilingual language proficiency exam $2,000 sign-on bonus for new Seneca employees!Comprehensive employee benefits package:Medical, dental, vision, chiropractic, acupuncture, and fertility coverageShort and long-term disability, family leave, and life insurancePartially paid premiums for dependents 403b retirement planEmployer-Paid Assistance Plan5 weeks of Paid Time off and 11 Paid HolidaysSeneca is a Public Service Loan Forgiveness certified employerRelocation assistance is available for qualified staffOpportunities for internal promotions across California and WashingtonSpecialized training and development opportunities