Shift Supervisor

Emmy Squared Nulu is seeking an experienced SHIFTSUPERVISOR to join our growing team! Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests! As a Shift Supervisor, you will work alongside the General Manager to perform daily supervisory duties. These responsibilities include assisting in managing front-of-house and back-of-house operational tasks to ensure smooth daily operations.Shift Supervisor Key Responsibilities:Direct supervision of the front of house employees on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.Responsible for overseeing the floor during service; ensuring the team stays on task and delegating assignments as needed.Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise.Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes.Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environmentEnsure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.Perform other duties as assigned.Shift Supervisor Qualifications:Previous restaurant shift lead / supervisory experience in a full-service restaurant required.Candidate must have well developed leadership skills, with experience engaging in the service recovery process.Ability to multi-task and work in fast paced environment while effectively delegating tasks.Must be proficient with computers and have excellent written and verbal communication skills.Must be able to work a flexible schedule to include weekends and holidays.Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead.