Brooklyn Park Hyundai Automotive Sales Manager

Job DescriptionFor more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we've grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.\n \nWe lead with innovation, technology, and a promise to deliver an exceptional experience every time.\n\nAnd your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.\n\n \nAt Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.\n \nCompensation: On Target Earnings of $80,000 with potential to earn up to $125,000 with incentives!\n \nWhat You'll Do:\n\nAssist Customer Specialists in closing sales and conduct "Fly-Bys"/TO's on every deal\nWork with Customer Specialists to set sales and gross objectives and increase F& I penetration\nManage the efforts of vehicle salespeople to enhance the customer satisfaction rating of the dealership and exceed the minimum standard for the Customer Satisfaction Index\nManage the F&I Process and PVR expectations\nCoordinate in store training (Product, Closing and Sales Process)\nPartner with the Finance team to develop and coordinate best practices and finance product sales\nManage the follow-up, DS processes and appointment handling process. Road to 50% overall close on show floor visits\nFollow company rules for safeguarding customer information at all times\nVerify that every customer is being offered ancillary products per Walser Policy\nEnsure that titles for trades are collected at the time of sale and verify that payoff information is correct\nTrain and manage staff in company policies and ensure adherence to all company policies\nMotivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP's as needed and administer annual performance evaluations for staff with thoughtful feedback\nAppraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status\nComplete employee terminations based on policy violations with HR approval\nManage all staff pay rates and hours worked, schedules, time off, and other administrative duties\nCoordinate with the Recruiting Department to interview and hire department staff\nEnsure that any employee relations issues or concerns are addressed and escalated to HR when necessary\nMonitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis\nEnsure Walser service processes and scripts are followed by employees\nSupport the career and professional development of staff\nLead by example and be an advocate for staff\nMust wear safety eyewear at all times when in dealership service departments\nMust wear hard-toed shoes and slip resistant footwear in when in dealership service departments\nAll other duties, tasks and/or projects as assigned\nExpected Direct Reports\nAccount Executive(s)\nCustomer Specialist(s)\nUphold Walser's Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded\n\n \nWhat You Bring:\n\nMust be at least 18 years of age\nMust have a minimum of 1-year automobile sales experience\nMust have excellent customer service skills\nMust have a positive attitude and work well in a team environment\nMust have a valid driver's license and acceptable driving record\n\nWhat's In It For You?\n\nPaid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away\n\n\nCareer Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.\n4-Day Work Weeks (CS): Enjoy an improved work-life balance with a four-day workweek schedule, offering longer weekends without sacrificing full-time benefits.\n\n\nFertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.\n\n\nComprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.\n\n\nLife Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.\n\n\nPaid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.\n\n\nEmployee Discounts: Enjoy exclusive employee discounts across products and services.\n\n\nEmployee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.\n\n\nCommunity Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.\n\n\nEmployee Assistance Program (EAP) – Support for personal and professional challenges\n\n\nReferral Program – Earn referral bonuses for referring talented candidates\n\n \nApply today and help drive operational excellence at Walser Automotive Group!\n \nReasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.\n \n