Accounts Receivable/Cash/Collections

PRIMARY JOB DUTIES AND RESPONSIBILITIES Handle all incoming phone calls to the company and assign them correctly Follow up on, collect, and allocate payments Carry out billing, collection, and reporting activities according to specific deadlines Monitor customer account details for non-payments, delayed payments, and other irregularities Research and resolve payment discrepancies Review AR aging to ensure compliance Maintain accounts receivable, customer files, and records Process cash, checks, and credit card payments Investigate and resolve customer queries Process adjustments Communicate with customers via phone, email, mail, or personally Assist the controller with ad hoc requests and postings EDUCATION AND EXPERIENCE Knowledge of accounts receivable Knowledge of office administration and procedures, as well as general accounting Proficient in relevant computer software, both Excel and Word. 3-5 years of accounts receivable and general accounting experience Accounting Certificate or an associate degree in accounting. KEY SKILLS AND COMPETENCIES Attention to detail and accuracy Good verbal and written communication skills Organizational skills Information management Problem analysis and problem-solving skills Team member Sense of urgency Job Type: Full-time Pay: $23.00 - $28.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid sick time Paid time off Vision insurance Education: Associate (Required) Language: English (Required) Work Location: In person