Security Account Manager-Gated Community

Security Account Manager-Gated CommunityCompany OverviewDSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service. We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees. Job SummaryDSI Security Services is currently seeking an experienced Security Account Manager to oversee operations at a private gated residential community. This role serves as the primary point of contact for the client and is responsible for managing daily security operations, personnel performance, and overall service delivery. The ideal candidate is organized, professional, and comfortable balancing client relationships with hands-on operational leadership. This role is primarily first shift; however, flexibility is required to assist with coverage when necessary. $50,000.00 per year Essential Job ResponsibilitiesServe as the primary liaison between DSI, the client, and on-site personnelOversee day-to-day security operations within the gated communityManage scheduling, staffing levels, and coverage for all assigned postsSupervise, coach, and support Security OfficersAddress client concerns promptly and professionallyEnsure accurate timekeeping, payroll submission, and reportingReview incident reports, daily activity logs, and other required documentationMaintain uniform standards, equipment readiness, and professional appearance of staffRespond to emergencies, call-offs, and operational issues as neededEnsure compliance with all DSI policies, procedures, and client-specific requirements Position RequirementsHigh school diploma or equivalent Prior security management, account management, or supervisory experience requiredExperience managing security operations in residential or gated communities preferredStrong leadership, communication, and customer service skillsAbility to manage schedules, staffing needs, and operational prioritiesWorking knowledge of timekeeping, payroll, and basic reportingValid driver's license with the ability to travel between sites as neededAbility to work flexible hours, including evenings, weekends, and on-call situations Additional Information / BenefitsDental InsuranceVision InsuranceMedical Insurance Required ScreeningsCriminal Background CheckMotor VehicleDrug Screen BHAMDSI Security Services is a drug-free employer and complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.