Restaurant Manager

At Chick-fil-A, the Restaurant Manager position is more than just a job, it's an opportunity. In addition to working directly for an Independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity forpeople of all ages and backgrounds!We are seeking individuals to be a part of our rewarding team. Applicants must be hard-working, fast-moving, responsible, and quick thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest.Responsibilities:* Lead team with best practices* Provide a remarkable guest experience* Demonstrate the ability to work in all Front of House positions* Know all basic food prep* Responsible for knowing what to do when the computer/register fails* Count and verify registers and coupons* Responsible for party trays and taking orders properly* Demonstrate the ability to train others in "Recipe for Service" (CORE 4 + Required Service Behaviors)* Must be able to read and interpret CEM reports* Demonstrate the ability to do "Service Checks" and Coach for results (check for core 4, check for the recipe for service, check for 2nd-mile service and required service behaviors, ACES in their places)* Must understand and be able to train on How to satisfy a disappointed customer (L.A.S.T.)* Generate reports from the register (sales, cashier closes, paid out, pickups, deal with fake money, deal with fake coupons)* Demonstrate the ability to close a shift and code end of shift items properly* Must understand how to deal with customer/employee injuries (SEDGWICK)* Do Walk-Thru's with Leaders (ensure restroom, dining room, front line, parking lot cleanliness, ensure all team members are in proper uniform, play-land, speed of service)* Know and be able to train on all policiesWhy do our team members LOVE working for Chick-fil-A?* Flexible Hours - We understand that you may have prior commitments to your family, friends, and school. We try our best to arrange your work schedule around those commitments* Opportunity for advancement* College Scholarships - At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify* Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills* It's a Friendly Place to Work - At Chick-fil-A, we consider our team to be more than just employees. We are family* Closed SundaysCharacteristics:* Team mindset* Work with the existing team well* Integrity* Heart* Supports vision of the restaurant* Leads by example* Builds relationships* Good communication* Able to take vision, goals, core values and all information from leaders and communicate to each team member* Servant leadership- Serve the team members in the kitchen who in turn serve front line who in turn serve our guestsA Manager should:* Work a minimum of forty-five hours per week in the restaurant (5 days) including Friday and Saturday* Focus on systematically and effectively communicating all related goals and success factors to Team MembersQualifications:* Must have open availability including Saturdays* 1 year of recent restaurant management experience* Demonstrates loyalty, integrity, motivation, trustworthiness, dependability, empathy and professionalism* A passion for people and service* Able to lead, coach and delegate a team of individuals in a fast-paced environment* Able to make quick decisions with the restaurant's best interest in mind* Ability to develop others* Eagerness to learn and improve yourself* A commitment to quality in everything you do* Must be 16 years or olderWorking at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.