Care Coordinator (Medical Receptionist/PSR)

ProRehab Physical Therapy Front Desk Medical ReceptionistProRehab Physical Therapy is a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!Clinic Location: Springhurst Home Clinic + Coverage at other Louisville Offices!Louisville, Kentucky 40241Pay: $16.00/HR - $17 HR.Hours: Monday-Thursday 7:45am-5pm Fridays: 7:45am-1pmHow ProRehab Physical Therapy Supports You:Competitive salary Employee-centric work culture from the top, down!Medical, dental, vision, STD, LTD insurancesGenerous PTO401(k) Employer MatchingFree Life InsuranceParental Perks!And more!QualificationsRequirements:High School Diploma/GED requiredBasic office and customer service skillsPrevious experience in a similar role desired but not requiredResponsibilitiesYou'll achieve success by:Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.