Credentialing Program Assistant

Responsible for working collaboratively with leadership, healthcare providers, the Credentialing & Privileging (C&P), administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs, providing guidance on processes, requirements and implementation.Duties:Process credentialing and privileging documentation for providers; Assemble credentialing packets for Medical Staff Committees; Generate credentialing reports (Report Cards, compliance tracking).Perform primary source verifications (licenses, NPDB, certifications); Review credentialing files for completeness and accuracy; Perform VetPro access reviews and ensure system compliance; Track FPPE/OPPE completion and monitoring requirements.Identify discrepancies and request corrections from providers; Conduct first-level review of FPPE/OPPE documentation; Analyze credentialing data trends and identify issues.Enter and maintain credentialing data in VetPro and databases; Track provider licensure, certifications, and expiration timelines; Maintain tracking systems for credentialing requirements; Track and process provider exit reviews and reporting requirements.Coordinate with external agencies (licensing boards, NPDB); Communicate deficiencies and requirements to stakeholders.Conduct audits of credentialing files and monitoring systems; Maintain documentation and audit trails for credentialing actions.Maintain credentialing records in compliance with regulations; Monitor credentialing workflows and ensure compliance timelines; Ensure compliance with Joint Commission and VA standards.Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor.Provide administrative and technical support to C&P program; Perform additional administrative support duties as assigned; Support special projects and credentialing initiatives.Communicate and coordinate with providers, clinical staff, and external entities.Extract and organize data from systems (Excel, databases); Support development of credentialing forms and tracking tools.Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.Work Schedule: Monday to Friday 7:30 am to 4:00 pm, subject to change based on the needs of the facility.Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.Position Description/PD#: Credentialing Program Assistant/PD03348A and PD03347ARelocation/Recruitment Incentives: Not AuthorizedCritical Skills Incentive (CSI): Not ApprovedPermanent Change of Station (PCS): Not Authorized