Printer Technician-- SANDC5805925
Job Title: Printer TechnicianWork Location: 5200 Harry Hines Blvd Dallas TX 75235Pay Rate: $30/hr Job Type: 12 months contract Coverage Hours:Workday: Start/end time will vary, shift will be 8 hours/day within 7am - 6pm Monday thru Friday, to be scheduled by manager On-call - Rotation (every 4 weeks): 6pm – 7am Monday thru Friday, 24x7 weekends and holidays.Requirements:2 - 5 years’ experience in servicing printers, hard copy devices, or imaging products preferred. Strong electro-mechanical aptitude. Must have some experience with break/fix on printer/copier, manually fixing and working with the machines.Extensive walking between hospital buildings, through various depts on large hospital campus.Candidates should be able to lift up to 50 pounds and push 400 pounds on wheels. Responsibilities:Provide onsite support for printers and office equipment at customer locations Install, maintain, troubleshoot, and repair printers and related devices Respond to service calls and complete repairs within required timelines (SLA) Deliver and replace printer supplies and parts as needed Diagnose technical issues and determine appropriate solutions Communicate service updates and estimated arrival times to customers Train customers on proper equipment usage and basic troubleshooting Maintain accurate service records, inventory, and parts tracking Perform meter readings and equipment inspections when required Follow company safety, reporting, and customer service procedures Participate in rotating on-call support schedule, including weekends and holidays Maintain professional appearance and communication with customers Support large facility operations in an onsite work environment