Dispatcher / Scheduler

GeoTek is currently looking to fill an opening in our dispatch department. Pay depends on experience but willing to train the right person with no experience if they have great phone skills and a good attitude. Incorporated in 1997, GeoTek is a full-service consulting firm currently specializing in all your environmental and geotechnical needs, including construction materials testing and inspection services. These services are provided by a diverse team of professionals who are passionate about their careers and who carry specialized knowledge of their profession. GeoTek is committed to the principles of client service and sound professional advice. We pay attention to these cost-effective basic values and pride ourselves on doing high quality work that presents real value to our clients. We approach every project with a team concept in mind, and our reputation for high-quality and timely service, at competitive prices has established us as an industry leader. Location: GeoTek Operations Limited (Paradise & Sunset) SUMMARY: Performing day-to-day administrative tasks to assist with the scheduling and dispatching of employees to the appropriate job and location. Duties may include but are not limited to, answering phone calls, collecting details and accurately scheduling jobs, communicating scheduling information to the appropriate employee, and replying to a variety of both employee and client inquiries SUPERVISION EXERCISED/RECEIVED: Immediate Supervisor: Scheduling Supervisor Direct Supervisory Responsibility: None ESSENTIAL JOB FUNCTIONS AND DUTIES: Answering multiple scheduling and dispatching calls Collecting a variety of details such as job number, date and time of work, contact information, and any other important data. Correctly entering all information into scheduling software to ensure the accuracy of the work schedule Scanning all important paperwork into our system and sorting the physical copies to be filed away Submitting signed reports to entities such as the City of Las Vegas or Clark County Pulling appropriate paperwork to ensure employees accurately obtain the necessary information Monitoring daily work schedule by processing daily counts Monitoring the level of paper stock and notifying appropriate employees when more is needed Ensure all paperwork is successfully submitted; contact field supervisors to locate any incomplete or missing documents May assist with extracting documents as needed Answering inquiries from both employees and clients related to jobs Accurately following written and verbal directions Effectively communicating with supervisors, coworkers, and clients Other duties may be assigned as needed. EDUCATION/EXPERIENCE: 1+ years in a dispatcher/scheduler role or similar capacity is highly preferred QUALIFICATIONS (KNOWLEDGE/SKILLS/ABILITIES): Good typing skills, attention to detail, and accurate data-entry abilities Knowledge and ability to use computer applications and other office equipment Intermediate knowledge of Microsoft Word, Excel, Outlook, Nitro, and basic computer functioning Ability to communicate verbally and in writing and follow directions Ability to work independently and handle multiple tasks in an organized manner Ability to work with and maintain confidential information CERTIFICATIONS/LICENSE No required certifications or licenses. PHYSICAL DEMANDS/ WORK ENVIRONMENT: Performing general physical activities related to the workplace such as talking, hearing, and seeing, especially where one must frequently convey detailed or important information quickly and accurately. Average hearing and conversational skills and the ability to properly receive information. Finger dexterity- the position uses repetitive movements of the wrists, fingers, and hands. Average visual abilities that allow one to inspect and prepare documents, manipulate tools, and operate office machinery. The position is highly sedentary and largely includes sitting, with occasional standing, walking, and bending over. May exert up to 10 lbs occasionally.