Support Crew (Seasonal)

Compensation Range:$14.00 - $17.00Location:2116-D NEW BERN AVE , RALEIGH, North Carolina, 27610Alamo Runners will have the pleasure of supporting our theater guests by focusing on food and beverage service. Core responsibilities include maintaining the highest level of Alamo's awesome hospitality and safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment.WHAT WE OFFERA fun workplace where you can be yourself and do awesome work!Free movies & foodPaid time offCompetitive payFlexible schedulingMedical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates OUR MISSION:To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come BackCore Role ResponsibilitiesMaintains and supports all company safety standardsConducts quality food checks and delivers food/beverage orders to the correct seats consistent with venue theater floor mapsKnowledgeable of the Alamo menu and common allergens; takes necessary safety precautions as neededResponsible for safe alcohol service, including checking IDs on drink delivery and monitoring guest consumption, following local and state regulationsChecks guest tickets to ensure they are in the correct seatMaintains a cheerful, courteous disposition with guests and teammates, and communicates efficiently with Production staff, Greeters, Managers, and guestsChecks guest tickets to ensure they are in the correct seatAnticipates guest needs and monitors notifications for guest requestsFocuses on supporting guests as needed, while limiting disruptionsResponsible for theater, lobby, and restroom cleaning, as well as opening and closing duties as assigned, to maintain cleanliness standards across all high-touch areasProvides support in identifying guest issues and reports them to the management teamAnticipates and maintains appropriate stocking levels of necessary supplies, completes prep and side work, and assists with additional operational tasks as needed for efficient serviceCompletes tasks with efficiency and a sense of urgencyDemonstrates strong teamwork skillsKnowledgeable of Alamo policies, procedures, and safety standardsOther duties as assigned Preferred ExperiencePrior experience in hospitality/guest servicesPrior food and beverage safety/handling experience RequirementsAvailability to work nights, weekends, and holidays (minimum 3 days a week, at least one day being a weekend)Ability to move with caution and work collaboratively in a loud, sometimes dark, fast-paced environmentAbility to bend, duck, crouch, walk up and down stairs, carry multiple plates/trays, and deliver food while limiting disruptionsAbility to lift and carry up to 50 pounds at one time and repeatedly during entire shiftAbility to stand and walk for extended periods throughout the shiftAbility to maintain physical stamina and coordination in a fast-paced settingStays up-to-date on all local food/beverage compliance regulations, safety courses, and assigned online trainingsReliable transportationAbility to climb stairsThis is a tip shared role with the Back of House (BOH) in the following venues: TX, CA, Raleigh, Omaha, Wrigleyville and Naples. The role is tip shared at 80% of the total tips, with 20% of the tip pool split amongst the BOH and 80% to the FOH. In NY, CO, Seaport the FOH is on one tip share.OUR CORE VALUES:DO THE RIGHT THINGWe strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.FOSTER COMMUNITYWe value what is unique about each other and celebrate our differences. We treat each other with respect, support each other's passions, and help each other grow. We welcome healthy debate but don't tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.BOLDLY GOLike the crew of the Starship EnterpriseTM, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.GIVE A SH!TWe are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.