Apartment Property Management - Ridgecrest Estates - Russellville AL

Apartment Complex Site Manager The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner.Specific Duties and Responsibilities Leasing ActivitiesRespond to inquiriesShow vacanciesComply with HUD, RD, and LIHTC regulations regarding income certifications and other documentationMaintain waiting lists and screen applicants following appropriate guidelinesConduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelinesVerify tenant income, assets, household characteristics, and circumstances that affect eligibilityPrepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residentsAscertain basic resident information that would help solve routine problems or determine a course of action in case of emergencyConduct pre-occupancy orientation for new tenantsComplete move-in and move-out proceduresReview/process evictions and notices to vacateEnsure that lease/tenant files are formatted and completed properlyRent CollectionsCollect and post security deposits and rent received in a timely mannerCollect late rents and late rent chargesIssue receipts for money collectedEnsure bank deposits are made immediately and reported to corporate officeNegotiate schedules for overdue rent with prior approval of Regional ManagerIssue applicable notices (e.g. late payments, eviction notices, utility cut-offs)AdministrationMaintain positive customer service attitudeResponsible for office opening on time according to posted office hoursEnforce lease agreements and house rulesLive on site and provide emergency on-call coverage (if applicable)Perform annual income re-certifications and issue rent increase noticesAttend scheduled corporate management meetings (required)Property MaintenanceSupervise maintenance staff and work performedMonitor and/or supervise contracted services and vendorsConduct move-in/move out inspectionsPerform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safetyContact vendors/contractors to obtain bids/estimates (if applicable)Purchase supplies, equipment and/or services as needed for repairsProcess and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staffArrange and conduct monthly inspections and repairs of all units, including vacant unitsMaintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controlsPerform annual inspections of each unit for needed repairsInspect common areas to ensure they are being utilized properly, clean, and secureMaintain a sanitary and pest-free living environmentRecord-Keeping/ReportingMaintain accurate accounting records including tenant ledgers, petty cash, and security depositsEnsure quarterly calendar activities are conducted (e.g. Crime Prevention)Communicate challenges affecting operations to the Regional ManagerReport all liability and property incidents (including injuries) to Corporate office immediatelyMaintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspectionsProvide Regional Manager with a monthly formalized summary of building operations every 3rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance scheduleOther DutiesMeet with tenants for informational purposes (e.g. notice of regulatory visit)Disaster/emergency preparedness planning with assistance from Corporate CompliancePerform other appropriate duties as assigned by Regional ManagerSite Manager Compensations/AccommodationsThe Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc.The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee.The Site Manager shall be notified of all the benefits under the adopted plan.IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance.Knowledge/Skills PreferredHigh school diploma or equivalentExperience (2+ years preferred) in LIHTC property managementKnowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page).Valid State Issued Drivers' LicenseBasic knowledge of bookkeepingCertification or training in property management, LIHTC, COS, or RD trainingIntroductory knowledge of the following initiatives (minimum):HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned propertyLocal, state and federal safety regulations and building codesRelevant legislation, (e.g. ADA, Fair Housing)Good written and verbal communication skillsAbility to interact with a wide variety of people (e.g. staff, tenants, local agencies, contractors, attorneys and Owner)Ability to take initiative and think independentlyDesirable Additional QualificationsExperience in re-certificationKnowledge of Section 8, RD, HUD, and Tax Credit regulationsBackground in supervision and successful track record of accomplishments.Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veteransDifficultyComplexity As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines.Scope and effect As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property.