General Manager (Operations and Team Leadership) - Holladay

OverviewGeneral Manager (Operations & Team Leadership) – SwimKids Utah, Holladay, UTSalary: $50,000–$55,000/yearSwimKids Utah is seeking a strong, people-focused General Manager to lead daily operations, develop a high-performing team, and ensure an exceptional experience for every family we serve.This is a hands-on leadership role for someone who thrives in a fast-paced environment, takes ownership of results, and is excited to grow with a rapidly expanding business.What you'll doLead, hire, train, and develop a team of instructors and front desk staffOversee daily operations to ensure efficiency, consistency, and high-quality serviceMaintain a positive, accountable team culture aligned with company valuesMonitor performance and forecast staffing and business needsEnsure facility cleanliness, organization, and overall presentationDeliver an outstanding customer experience and resolve escalated concernsPartner with ownership to support growth and continuous improvementWhat we're looking forPrevious leadership or management experience (required)Strong ability to lead, coach, and hold a team accountableExcellent communication and customer service skillsOrganized, dependable, and solution-orientedComfortable working in a fast-paced, high-energy environmentPassion for working with kids and familiesCompensation & Benefits$50,000–$55,000/yearSalary based on experience and leadership backgroundMedical, dental, and vision insuranceHealth Savings Account (HSA)Paid time off (PTO)401(k)Parental leavePhone stipendScheduleAverage of 45 hours per weekMonday–Friday: 8:30 AM – 7:30 PM (shift-based coverage)Occasional Saturdays requiredMust be available for afternoon and evening shiftsAbout SwimKids UtahSwimKids Utah specializes in private, one-on-one swim lessons and is rapidly growing to meet demand for our proven curriculum. Our mission is to help families build confidence, safety, and lifelong skills in the water.We believe our team is the key to our success. We invest in training, mentorship, and creating an environment where leaders can grow and make a meaningful impact.Ready to apply?If you're ready to lead a team, take ownership of operations, and grow with a company that's expanding—we'd love to meet you.Apply today with our quick, mobile-friendly application.Zero Tolerance PolicyAt SwimKids, All About the Kids isn't just a value; it's our foundation. We enforce a strict zero-tolerance policy for any form of child abuse, neglect, harassment, discrimination, or unsafe behavior. Every team member is expected to uphold the highest standards of professionalism, safety, and respect at all times. Any violation of this policy will result in immediate disciplinary action, up to and including termination and reporting to the proper authorities. #J-18808-Ljbffr