Quality Program Engineer, Amazon Leo

DescriptionLeo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.The Leo Quality team is seeking an Quality Program Engineer to develop and implement performance metrics systems that provide operational visibility and guide decision-making across PCBA and General receiving inspection. The successful candidate will analyze end-to-end material flow to identify constraints, lead workspace and station improvements, and drive complex quality and process issues to measurable closure - ensuring receiving operations meet production rate demands efficiently and at the required quality standard.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesDevelop and implement metrics and reporting mechanisms that provide operational visibility and guide team decision-making for PCBA and General receiving inspectionSupport the mapping and analysis of receiving process flows to identify constraints, eliminate waste, and optimize throughput across inspection operationsLead technical deep dives to resolve receiving blockers related to documentation, test requirements, and process gaps (driving issues to measurable closure)Lead receiving workspace and station layout improvements to enhance flow, capacity, and inspector efficiencyDevelop and maintain quality performance dashboards and reporting systems that track capacity, quality yield, and receipt rates against production targetsApply quality engineering principles to validate inspection methods, reduce variation, and ensure receiving processes meet Leo production rate requirementsCollaborate with cross-functional teams to align receiving execution with manufacturing priorities and identify emerging risksImplement and maintain control mechanisms to sustain improvements and measure their effectiveness over timeA day in the lifeAs a Quality Program Engineer at Leo focusing on Receiving Quality, you'll be responsible for building the metrics, process visibility, and workflow improvements that enable efficient and high-quality receiving inspection operations. Your day begins with reviewing incoming inspection performance data, identifying bottlenecks across PCBA and General receiving, and assessing progress on open quality and process issues.Throughout the day, you'll:Analyze receiving inspection data to identify trends, constraints, and opportunities for flow improvementDevelop and refine metrics and dashboards that give the team clear visibility into capacity, quality yield, and throughput performanceLead workspace and station layout improvements to optimize inspector efficiency and material flowDrive technical deep dives into process blockers related to documentation, test requirements, and inspection methods (tracking issues to measurable closure)Coordinate with Quality Engineering and cross-functional partners to align on incoming material priorities and resolve non-conformancesApply quality engineering principles to validate inspection procedures and reduce process variationYou'll participate in technical reviews with engineering teams to evaluate inspection findings, support capacity planning, and present performance metrics to leadership.Regular responsibilities include maintaining reporting systems that guide team decision-making, supporting Business Reviews with receiving quality data, and implementing control mechanisms that sustain improvements over time.This role requires a blend of analytical rigor and hands-on manufacturing floor presence. The ideal candidate will have experience with quality systems, process flow analysis, metrics development, and a drive to make receiving operations visible, measurable, and continuously improving.About the team At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing.Basic QualificationsBachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field2+ years of program or project management experience, or a Master's degree and 2+ years of supply chain experience2+ years of working directly with engineering teams experienceExperience with quality management systems and continuous improvement methodologiesPreferred QualificationsExperience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech companyExperience with electronics manufacturing and PCBA inspectionFamiliarity with aerospace quality standardsExperience with receiving inspection managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, WA, Everett - 96,600.00 - 160,000.00 USD annually