Ambulatory Care Administration Supervisor 2 (AMBUL CARE ADMSTN SUPV 2)

Job SummaryThe Radiology Ambulatory Administrative Supervisor 2 oversees customer service and staff support for the 24/7 radiology department, including scheduling, reception services, and legal library services. They also handle human resource issues, provide operational advice, and ensure effective support for patients and staff.Under the general direction of the Radiology Business Director, the Radiology Ambulatory Administrative Supervisor 2 is responsible for coordinating many customer service and staff and faculty support aspects for the radiology department which operates on a 24x7 basis.The Radiology Ambulatory Administrative Supervisor 2 provides visionary leadership to provide maximum effectiveness of support services, financial performance, and responsiveness in the health care environment. Acts as liaison for the Health Care System, other government agencies, and private agencies or groups. Responsible for various human resource issues including recruiting, disciplinary action, leaves, and contract agreement knowledge. Provides day to day operational advice with administrative and faculty members during development and implementation of radiology support services and systems in the health network community.The Radiology Ambulatory Administrative Supervisor 2 is responsible for developing and maintaining a cohesive work environment, development, and oversight over clerical staff, and ensuring the efficient and effective delivery of support for patients, staff, administrators, faculty, and other customers of the radiology department. This position monitors our patient experience feedback and provides suggestions where improvement can be realized. This position furthers the department’ mission by leading cultural and operational change to build an environment where people representing diverse backgrounds can authentically thrive and contribute to the department’s mission.This person is the department DEI subject matter expert.Apply By August 6, 2024 at 11:59 pmQualificationsMinimum QualificationsFor full consideration applicants are encouraged to upload license and/or certification if required of the position.Valid CA Drivers LicenseBachelor's degree in related area and/or equivalent experience / trainingTwo years in a supervisory and/or leadership role with experience in selection, training and evaluating the performance of staff and ensure operational success.Strong leadership and management skills to provide planning, coordinating and direction to departmental staff, and to propose innovative solutions to management problems.Ability to incorporate knowledge of Joint Commission and Title 22 rules and regulations to assure that clinic programs and operations are in compliance.Analytical skills to effectively comprehend large amount of complex medical, administrative, and fiscal information, and ability to absorb such information to make timely and thoughtful decisions.Planning skills to analyze program goals and objectives given the current and potential health care trends to make accurate short-and-long term projections to establish program needs and resource requirements and to secure potential sources of funds and revenues to meet those requirements.Excellent organizational skills to determine workload priorities to enable timely completion of tasks. Ability to work effectively and independently under pressure with a minimum of direction.Knowledge of business management principles, and of budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing, contract administration, etc., and the knowledge or ability to apply these principles to a health care environment.Excellent interpersonal and communication skills. Ability to express ideas assertively, clearly, and concisely both verbally and in writing. Ability to exercise tact and diplomacy in dealing with others to secure necessary information and cooperation from a variety of people.Personnel management skills to include developing position descriptions, recruiting, interviewing, selecting, training, evaluating and disciplining others. Ability to deal with highly confidential office and personnel matters. Knowledge of appropriate staff personnel policies and procedures.Ability to exercise authority and direct and motivate others. Planning, problem-solving, and critical thinking skills to anticipate, avert or resolve issues of staffing, scheduling, and task allocation. Ability to be flexible to maintain continuity of programs while considering individual staff needs and goals.Ability to understand and implement the requirements of providing patient care with a highly regulated and constantly changing environment. Ability to understand health care issues within a broad perspective and to apply these issues to the imaging setting.Ability to understand and respond to academic teaching and research requirements within the educational setting and to reconcile potential conflicts these requirements may have with imaging activities.Knowledge of personal and or mainframe computers, and software tools, including word processing spread sheets, data base, and other application packages.Ability to integrate the understanding of UCD/UCDH's mission, commitments, and projects within a service-oriented health care environment.Preferred QualificationsDemonstrated supervisory and/or leadership experience within a Radiology or Imaging Services department. Knowledge of or ability to learn the UCD/UCDH budgeting process, management reports, accounting, purchasing and patient billing systems.Knowledge of or ability to learn UCDH’s TSI Information management systems along with the Radiology Information System.Key Responsibilities45% - PRACTICE MANAGEMENT 30% - PERSONNEL ADMINISTRATION 15% - GENERAL DEPARTMENTAL FUNCTION 10% - MISCELLANEOUS Department OverviewThe UC Davis Department of Radiology performs imaging and therapeutic procedures for patients throughout Northern California. Our radiological services are timely, cost-effective, appropriate and of the highest quality. Routine and specialized imaging studies, visceral and vascular intervention procedures, and contemporary neuro-interventional services are available.The Department of Radiology serves the broader community by contributing to the understanding of health and disease through our diversity, equity and inclusion initiatives, imaging and imaging technology-related clinical and basic science research.POSITION INFORMATIONSalary or Pay Range: $3,176.25 - $5,858.24Salary Frequency: BiweeklySalary Grade: Grade 23UC Job Title: AMBUL CARE ADMSTN SUPV 2Number of Positions: 1Appointment Type: Staff: CareerPercentage of Time: 100%Shift Hours: DayLocation: Davis Tower (HSP070)Union Representation: 99 - Non-Represented (PPSM)Benefits Eligible: YesHybrid/Remote/Onsite: This position is 100% on-siteTHIS IS NOT AN H-1B OPPORTUNITYBenefitsOutstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html High quality and low-cost medical plans to choose from to fit your family’s needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staffPhysical DemandsStanding - Occasional Up to 3 Hours Walking - Occasional Up to 3 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours Bending/Stooping - Occasional Up to 3 Hours Squatting/Kneeling - Occasional Up to 3 Hours Twisting - Occasional Up to 3 Hours Reaching overhead - Occasional Up to 3 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Mental DemandsSustained attention and concentration - Frequent 3 to 6 Hours Complex problem solving/reasoning - Occasional Up to 3 Hours Ability to organize & prioritize - Frequent 3 to 6 Hours Communication skills - Frequent 3 to 6 Hours Numerical skills - Occasional Up to 3 Hours Constant Interaction - Frequent 3 to 6 Hours Customer/Patient Contact - Frequent 3 to 6 Hours Multiple Concurrent Tasks - Frequent 3 to 6 Hours Work EnvironmentMust be able to work variable hours, alternate shifts, and occasional overtime to provide coverage as needed for sick leave, staffing shortages, etc. Must adhere to all policies and procedures. No eating allowed in work area. Must keep work area clean and free of debris. Must adhere and support the tobacco free environment. Must comply with annual TB test and CPR per Joint Commission regulations. Excellent attendance and punctuality required.Special RequirementsThis is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s) The duties or functions of this position include the handling of cash (or cash equivalents) This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirementsDiversity, Equity, Inclusion and BelongingAt UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California’s Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-DiscriminationBecause we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don’t meet all the requirements? We still encourage you to apply! #YouBelongHere