Student Job: Customer Success
NYC: Be on site. Own the client. Show the impact.
SmartSite is rolling out across major construction projects in New York, Miami, Toronto, London and Dubai.
Were not looking for a typical Customer Success Manager. Were looking for someone who can run the relationship on site and make the results visible. This is a flexible part time role, ideal for someone combining it with studies. Minimum available at least 2 work days per week during Monday to Friday.
What this role really is
You are the person on site who makes SmartSite work.
You help teams use it.
You turn that into clear insights.
And you capture it.
Because if it is not seen, it does not scale.
What youll actually do
1) On site
Work directly with project teams using SmartSite
Support onboarding and daily usage
Be present where decisions and problems happen
2) Drive results
Track what is really happening in the hoists and on site
Show where productivity is lost and regained
Turn data into actions teams actually follow
3) Make it visible
Film what is happening on site (capture real situations, not staged ones)
Explain in simple terms what changes when teams get control
Create short videos that people understand instantly
Who this is for
Someone who is available at least 2 work days per week during Monday to Friday
Someone early in their career who wants real responsibility fast
Someone who prefers being on site over sitting behind a desk
Someone who can talk to workers and management without friction
Someone who sees content as a tool, not the job
Why this works
You get access to real projects.
You build experience across tech, construction, and communication.
You create a portfolio that actually means something.
What matters
You take ownership
You are sharp and practical
You can simplify complex situations
You are comfortable picking up a camera and talking to people