Counter Sales/Will Call Associate

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous Supply is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay. Counter Sales & Will Call Associates at Famous Supply provide superior customer service in person and over the phone, the Famous Way. In this role, you help contractor customers quickly get the materials they need so they can return to their jobs, including fulfilling and preparing orders for the Express Will Call Counter.Branch hours: Monday-Friday 6:30am-4:30pm and Saturdays 8am-11am.Primary ResponsibilitiesDeliver friendly, helpful customer serviceUnderstand customer needs and recommend appropriate products and solutionsProcess, schedule, and manage customer orders, open orders, and bidsPull and prepare orders from the warehouse for customersEnsure Will Call orders are fulfilled accurately and ready for pickup within 30 minutesHandle products with care to prevent damageOperate equipment such as an order picker (including at high heights) to retrieve itemsAssist customers at the counter and Will Call area efficientlyMaintain clean, organized counter and Will Call areasRequired Skills & ExperienceHVAC and/or plumbing knowledgeStrong customer service mindsetBasic computer skillsAbility to stand for most of an 8-hour shiftAbility to work in a fast-paced environmentAbility to lift at least 50 lbsPreferred Skills & ExperienceForklift experienceRF scanner experienceWarehouse experienceWhat Makes Us Famous!Health, Vision, and Dental InsurancePaid Time Off (Vacation and Holidays)Paid Maternity and Paternity Leave401K Employer MatchBonus OpportunityStrong Culture through our 40 FundamentalsFamily AtmosphereFitness Reimbursement ProgramAssociate Referral Bonus ProgramLearning and Development OpportunitiesLeadership Development ProgramCareer Growth OpportunitiesFamous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!To learn more about what makes us Famous, visit Famous-Supply.com!We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.Powered by JazzHRNbwRKjVUoY