Dispatcher

DispatcherDispatchers are the main point-of-contact for company drivers. They relay relevant company information to drivers as necessary. They also act as supervisors for the drivers, approving discretionary repair and travel expenses, and hiring and firing drivers as needed.Communicate with planners in order to plan driver routesHelp drivers choose efficient courses to fulfill their routesCoordinate with drivers to find available agents when necessaryCommunicate with agents to set up incoming shipments and labor as neededUpdate ETA's in company software, as well as make relevant notes in shipment notesMonitor drivers and ensure that they are following DOT regulations, and stop them if they are in violation of regulationsApprove repair expenses and travel expenses for driversHire and fire drivers as required by supervisors, and supervise driver actions, ultimately taking responsibility for the driver's actionsCommunicate with customer and with customer service on driver's schedule, especially regarding arrival times and issue funds to drivers as neededLog driver locations and activities into Eagle system twice dailyOn rotating schedule, monitor and receive calls and emails via company supplied phone and tablet after hours to approve funding requests and repair issues as neededOther duties as assigned