Operations & Order Fulfillment Assistant (E-Commerce)

About the Role We’re looking for a dependable Operations & Order Fulfillment Assistant to help support our growing e-commerce business. This role focuses on preparing customer orders, coordinating with shipping, and assisting with inventory and customer communications. It’s a great fit for someone who enjoys hands-on work, staying organized, and contributing to a small team environment. What You’ll Do Prepare and process customer orders daily with accuracy Check order details and address any issues before shipment Work closely with warehouse staff to ensure orders ship on time Assist with inventory counts, product organization, and stock updates Reply to customer questions via email and phone as needed Maintain basic records related to orders and inventory Help with general office and operational tasks What We’re Looking For Strong attention to detail and reliability Comfortable using computers and online systems Clear communication skills and positive attitude Ability to stay organized while handling multiple tasks Capable of working both independently and with a team Willing to learn new processes Bonus (Not Required) Experience in order fulfillment, inventory, or customer service Background in e-commerce or retail operations Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 30 per week Benefits: Paid sick time Paid training Work Location: In person