Mortgage Loan Processor

About HomewardHomeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.About the opportunityThe Homeward Mortgage Team is central to Homeward’s operation, responsible for conducting the financial review and approval of every customer that works with Homeward and processing and closing every loan secured with Homeward Mortgage. We’re focused on bringing financial innovations to life and delivering a seamlessly integrated mortgage experience. We are looking for residential Mortgage subject matter experts and smart, flexible people that can easily adapt to a new way of doing things.As part of the Loan Processing team, you’ll be ensuring that Homeward’s customers move quickly and efficiently through the mortgage transaction ensuring all items are met to ensure timely closings. You’ll be chartered with delivering an exceptional Borrower and Agent experience, and coordinating fluently with your Loan Officer and the rest of the Homeward Mortgage Operation. This position will challenge your ability to manage complex operational processes while working cross-functionally with other teams including product, engineering, and customer experience among others.This position is not eligible for visa sponsorship.In this role, you willProcess agency conforming, FHA, VA, and jumbo residential mortgage loansManage and close a pipeline of loans while building strong relationships with lending partnersClearly communicate status updates, conditions, and any critical information to internal teams and customersPartner and align closely to support your Loan Officer in delivering an exceptional Borrower and Agent experienceCollaborate with internal teams to creatively solution for challenging underwriting scenariosProactively interact with internal and external stakeholders to ensure timely closingsWork with multiple investorsWhat you’ll bring3+ years of experience processing FNMA, FHLMC, FHA, VA and Non-Conforming (Jumbo) mortgages, wholesale experience a plusExpert knowledge of DU and LP and the purchase mortgage processExperience with delegated and non-delegated processesSuperior customer services skillsStrong written and verbal communication skills, ability to take complex mortgage specific terminology and translate into layman termsStrong time-management and project management skillsAbility to thrive in a fast-paced, high production environmentThe drive to build something newExperience working with multiple investors (PennyMac, Amerihome, PHL etc. is a plus)Pay and benefitsCompensation range: $65,000 - $70,000 + per file bonusesRemote-first environment (our Headquarters are in Austin, TX, come visit!)Company-wide bonus Exciting stock option grant for every full-time employee 401(k) employer contribution match Health and wellness benefits, including medical, dental, vision, and life insuranceTwenty days of vacation, five sick days, twelve company holidays, and two floating holidays each yearGenerous paid parental leave of up to 14 weeksSee more about how Homeward takes care of our team by providing a generous package of benefits here.Value-Driven Employee ExperienceTHE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.